Trains from Chester-le-Street
to Blackhorse Road
Book your tickets
Station Message
The independent retailer, Chester-le-Track, that ran the ticket office at this station has gone into administration. Northern Rail will be staffing the station on a part time basis but may not be able to sell the full range of tickets, in particular Advance Purchase and longer term Season Tickets.
In addition, some of the station facilities may not always be available at the times shown below.
Chester-le-Street facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard Topup
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Smartcard Validator
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car Park
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Seated Area
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Waiting Room
Situated on Platform 2. The indoor waiting room is open at the same times as the booking office.
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Station Buffet
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Toilets
There are toilets in the caf├й but this is not operated by the station operator and are for caf├й customers only
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locations
Pick Up / Drop off outside station entrance.
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CCTV
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Toilets
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Accessible toilets
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Staffing and customer services
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Staffing LevelPart time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Customer Help Points
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Ticket gates
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Parking
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Contact Details0800 200 6060
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Operator NameNorthern
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NameStation Car Park
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Spaces13
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ChargesDaily: £2.00
Weekly: £8.00
Monthly: £25.00
Annual: £250.00
Note:Ticket Machine Available
or
Ring Go Code 5720
Register www. My Ring Go.com or call 01138090070
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Number Accessible Spaces0
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces2
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ShelteredNo
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Cctv
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Location
Within Car park
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TypeStands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
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Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
staff will come out of the office to assist
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Ramp For Train Access
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Accessible toilets
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Step Free Access
- Category B Station
- Please note there are no tactile pavings at this station
Access to North Bound platform via ramp and roadside pavement
To find our more about travelling around this station, please see the 360 map click here
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Ticket Gates
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Impaired Mobility Set Down
Level access from car park.
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Blackhorse Road facilities
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Ticket office
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Ticket Office
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Ticket Machine
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Oystercard Topup
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Smartcard Issued
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Smartcard Validator
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TravelcardZone 3
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Penalty FaresPenalty fares apply for LT
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Facilities
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Car Park
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Seated Area
There are no seats in the ticket hall. Seats are available on the platform.
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Waiting Room
Platforms 1 & 2 London Overground.
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Station Buffet
Food shop in ticket hall
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Toilets
None
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Shops
Food shop in ticket hall
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Rail replacement locations
Eastbound towards Barking use Victoria Line to Walthamstow Central and change to rail replacement bus from bus stop 'C' in Walthamstow Central bus station.
Westbound towards Gospel Oak use Victoria line to Seven Sisters and change for Rail replacement bus from bus stop 'A' in Seven Sisters Road.
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CCTV
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Toilets
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Accessible toilets
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Wifi
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Annotation
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Available
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/0845 330 9882 -
Information Available From StaffYes - from information point
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Customer Help Points
Please seek assistance from on train staff
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Ticket gates
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Bicycle Facilities
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Spaces60
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ShelteredNo
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Cctv
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Annotation
Bike storage is a Council facility outside of the station - Bikes can be attached to metal arches.
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Accessibility
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Helpline
0343 222 1234 or 020 3031 9331 (Textphone)
https://www.nationalrail.co.uk/ -
Staff Help Available
Staff help available opening times.
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Staff help available opening hoursMon-Sun 24h
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Induction Loop
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Accessible Ticket Machines
Accessible ticket machines sell tickets suitable for use on London Underground services, including Travelcards. Where tickets for National Rail services are not available through an accessible ticket machine, ticket office staff provide assistance where possible.
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Height Adjusted Ticket Office Counter
Ticket office staff provide assistance where possible. See ticket office opening hours.
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Ramp For Train Access
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Accessible Taxis
Contact taxi operator directly
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Nearest stations with more facilitiesTottenham Hale
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Accessible toilets
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Step Free Access
Step-free access is available to both London Overground platforms via lifts from the footbridge. There is no step-free access to/from the London Underground Victoria line platforms. The nearest step-free station is Tottenham Hale, which can be accessed by London Buses Routes 123 230 or N73 to/from Blackhorse Road.
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Ticket Gates
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Impaired Mobility Set Down
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