Trains from Carlisle Train Station
to London Marylebone
Book your tickets
Carlisle Train Station facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
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Smartcard Comments
Validators on gates only. Ticket machines and booking office for pre purchased collection and only ticket machines for purchase
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Penalty FaresPenalty fares apply for VT
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Facilities
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Car Park
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Seated Area
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Waiting Room
Seating available on all platforms with waiting rooms throughout.
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Trolleys
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Station Buffet
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Toilets
The accessible toilets are located on Platforms 4/6; these toilets are operated by a RADAR key. A Changing Places toilet is available at this station. Toilets are open 24/7
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Post Box
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Atm Machine
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Shops
Newsagent
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Rail replacement locations
Rail replacement coach services can be found at the front of the station
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CCTV
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Toilets
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Available
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Location
The accessible toilets are located on Platforms 4/6; these toilets are operated by a RADAR key. A Changing Places toilet is available at this station. Toilets are open 24/7
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Accessible toilets
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Contact Detailshttps://www.nationalrail.co.uk/
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Available
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Operator Name
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Information Available From StaffYes - from help point
Yes - from information point
Yes - from ticket office -
Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help Points
Audio announcements are broadcast throughout the station giving information about train running, platforms, security and safety announcements.
Customer information screens are provided on the station concourse, displaying train running information, and on each platform showing the next train and service information.
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Ticket gates
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Parking
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Car Park 1
Notes
For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website
Different rates apply to non rail users, please speak to a member of staff.
Operator Name: Avanti West Coast
Name: Station Car Park
Spaces: 160
Number Accessible Spaces: 10
Accessible Spaces Note:Eco friendly car hire available from this station. Click here for more information.
Accessible Car Park Equipment: Yes
Cctv: YesWebsite
https://www.nationalrail.co.uk/Opening Times
Mon-Sun 24hCharges
Daily: £12.50
Monthly: £166.00
Three Monthly: £374.00
Annual: £1,200.00
Saturday: £5.50
Sunday: £5.50
Note:For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast Website
Different rates apply to non rail users, please speak to a member of staff.
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Car Park 2
Notes
For information on how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website.
Different rates apply to non rail users, please speak to a member of staff
Operator Name: Avanti West Coast
Name: Station Car Park 2
Spaces: 79
Number Accessible Spaces: 4
Accessible Car Park Equipment: No
Cctv: YesWebsite
https://www.nationalrail.co.uk/Opening Times
Mon-Sun 24hCharges
Daily: £12.50
Monthly: £166.00
Three Monthly: £374.00
Annual: £1,200.00
Saturday: £5.50
Sunday: £5.50
Note:For information on how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website.
Different rates apply to non rail users, please speak to a member of staff.
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Bicycle Facilities
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Spaces16
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ShelteredYes
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Cctv
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Location
Platform 8.
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Annotation
Space for 16 cycles on Platform 8.
8 x hoops on platform 8 (2 x cycles per hoop = 16 spaces)
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TypeRacks
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Accessibility
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Helpline
08000 158 123 (08000 158 124 Textphone)
https://www.nationalrail.co.uk/ -
Staff Help Available
Passenger Assist meeting point is the information kiosk in the booking hall. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.
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Staff help available opening hoursMon-Sun 24h
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Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Accessible Taxis
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Accessible toilets
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Step Free Access
Category A - This station has step-free access to all platforms / the platform
Lifts available to platforms via subway. Alternatively there is a ramped footbridge. Staff are available to assist on request.
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Ticket Gates
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Impaired Mobility Set Down
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Wheelchairs Available
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London Marylebone facilities
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Ticket office
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Ticket Office
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
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Oystercard Topup
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Oyster Comments
New Oyster cards are available to purchase from the London Underground Ticket Machines. A non-refundable card issuance fee applies.
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Smartcard Issued
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
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Smartcard Comments
Chiltern Smartcards can be obtained from www.chilternrailways.co.uk/smart
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TravelcardZone 1
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Penalty FaresTrain Operator: CH
Url: https://www.chilternrailways.co.uk/customer-service/penalty-fares
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Facilities
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Car Park
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Seated Area
Seating areas are located around the station concourse and on the platforms.
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Waiting Room
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Station Buffet
Coffee shop Coffee kiosk Public House/Bar Food outlet Food outlet
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Toilets
On main concourse area
Customers are also advised that the majority of trains have toilet facilities onboard.
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Accessible toilets
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Baby Change
Female toilets,Male toilets
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Telephones
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Wi Fi
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Post Box
Located on the concourse
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Atm Machine
Located on concourse
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Shops
Kiosk News agent Flower stall Hairdresser Dry cleaner Shoe repairer Passport Photo Booth
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Rail replacement locations
At station entrance.
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CCTV
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Toilets
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Available
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Location
On main concourse area
Customers are also advised that the majority of trains have toilet facilities onboard.
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Accessible toilets
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Wifi
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Available
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/03456 005 165 -
Information Available From StaffYes - from ticket office
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Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help Points
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Ticket gates
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Bicycle Facilities
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Spaces462
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ShelteredYes
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Cctv
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Location
Platforms 1, 2 and 3.
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Annotation
Storage of cycles is only available for rail season ticket holders.
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TypeStands
Racks
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Accessibility
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Helpline
03456 005 165 (Option 3 > Option 3)
Operator Name: Chiltern Railwayshttps://www.chilternrailways.co.uk/before-you-travel/Assisted-Travel-Information -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
Staff assistance (including buggies) is available on request. Assistance meeting point at the Chiltern Railways ticket barriers.
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Staff help available opening hoursMon-Sat 06:00 to 23:59
Sun 07:30 to 23:30 -
Induction Loop
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Accessible Ticket Machines
All ticket machines at this station are accessible with adjustable height displays.
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Accessible Taxis
If you would like us to assist you in booking an accessible taxi for your onward journey please contact 03456 005 165.
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Accessible toilets
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Step Free Access
Step Free Access Category A. Step Free access to all platforms.
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Ticket Gates
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Impaired Mobility Set Down
At station entrance.
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