Trains from Carlisle Train Station
to Hackney Downs
Book your tickets
Carlisle Train Station facilities
-
Ticket office
-
Ticket Office
-
Prepurchase Collection
-
Ticket Machine
-
Smartcard Issued
-
Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
-
Smartcard Comments
Validators on gates only. Ticket machines and booking office for pre purchased collection and only ticket machines for purchase
-
Penalty FaresPenalty fares apply for VT
-
-
Facilities
-
Car Park
-
Seated Area
-
Waiting Room
Seating available on all platforms with waiting rooms throughout.
-
Trolleys
-
Station Buffet
-
Toilets
The accessible toilets are located on Platforms 4/6; these toilets are operated by a RADAR key. A Changing Places toilet is available at this station. Toilets are open 24/7
-
Accessible toilets
-
Baby Change
-
Telephones
-
Wi Fi
-
Post Box
-
Atm Machine
-
Shops
Newsagent
-
Rail replacement locations
Rail replacement coach services can be found at the front of the station
-
CCTV
-
-
Toilets
-
Available
-
Location
The accessible toilets are located on Platforms 4/6; these toilets are operated by a RADAR key. A Changing Places toilet is available at this station. Toilets are open 24/7
-
Accessible toilets
-
-
Staffing and customer services
-
Staffing LevelFull time
-
Lost property
-
Contact Detailshttps://www.nationalrail.co.uk/
-
Available
-
Operator Name
-
Information Available From StaffYes - from help point
Yes - from information point
Yes - from ticket office -
Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help Points
Audio announcements are broadcast throughout the station giving information about train running, platforms, security and safety announcements.
Customer information screens are provided on the station concourse, displaying train running information, and on each platform showing the next train and service information.
-
Ticket gates
-
-
Parking
-
Car Park 1
Notes
For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website
Different rates apply to non rail users, please speak to a member of staff.
Operator Name: Avanti West Coast
Name: Station Car Park
Spaces: 160
Number Accessible Spaces: 10
Accessible Spaces Note:Eco friendly car hire available from this station. Click here for more information.
Accessible Car Park Equipment: Yes
Cctv: YesWebsite
https://www.nationalrail.co.uk/Opening Times
Mon-Sun 24hCharges
Daily: £12.50
Monthly: £166.00
Three Monthly: £374.00
Annual: £1,200.00
Saturday: £5.50
Sunday: £5.50
Note:For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast Website
Different rates apply to non rail users, please speak to a member of staff.
-
Car Park 2
Notes
For information on how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website.
Different rates apply to non rail users, please speak to a member of staff
Operator Name: Avanti West Coast
Name: Station Car Park 2
Spaces: 79
Number Accessible Spaces: 4
Accessible Car Park Equipment: No
Cctv: YesWebsite
https://www.nationalrail.co.uk/Opening Times
Mon-Sun 24hCharges
Daily: £12.50
Monthly: £166.00
Three Monthly: £374.00
Annual: £1,200.00
Saturday: £5.50
Sunday: £5.50
Note:For information on how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website.
Different rates apply to non rail users, please speak to a member of staff.
-
-
Bicycle Facilities
-
Spaces16
-
ShelteredYes
-
Cctv
-
Location
Platform 8.
-
Annotation
Space for 16 cycles on Platform 8.
8 x hoops on platform 8 (2 x cycles per hoop = 16 spaces)
-
TypeRacks
-
-
Accessibility
-
Helpline
08000 158 123 (08000 158 124 Textphone)
https://www.nationalrail.co.uk/ -
Staff Help Available
Passenger Assist meeting point is the information kiosk in the booking hall. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.
-
Staff help available opening hoursMon-Sun 24h
-
Induction Loop
-
Accessible Ticket Machines
-
Height Adjusted Ticket Office Counter
-
Ramp For Train Access
-
Accessible Taxis
-
Accessible toilets
-
Step Free Access
Category A - This station has step-free access to all platforms / the platform
Lifts available to platforms via subway. Alternatively there is a ramped footbridge. Staff are available to assist on request.
-
Ticket Gates
-
Impaired Mobility Set Down
-
Wheelchairs Available
-
Hackney Downs facilities
-
Ticket office
-
Ticket Office
-
Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
-
Oystercard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Issued
-
Smartcard Validator
-
Smartcard Comments
Tickets can be collected onto Greater Anglia smartcards at this station.
-
TravelcardZone 2
-
Penalty FaresPenalty fares apply for LE
-
-
Facilities
-
Car Park
-
Seated Area
-
Waiting Room
-
Station Buffet
Cold drinks vending machine Food vending machine
-
Toilets
-
Accessible toilets
-
Baby Change
-
Telephones
-
Wi Fi
-
Shops
Located on platform 1
-
Rail replacement locations
Use Bus stop P in Amhurst Road for northbound services to Enfield Town/Cheshunt/Chingford
Use Bus stop D in Amhurst Road for southbound services to Liverpool Street
-
CCTV
-
-
Toilets
-
Accessible toilets
-
-
Wifi
-
Annotation
-
Available
-
-
Staffing and customer services
-
Staffing LevelPart time
-
Lost property
-
Contact Details
Url: https://www.nationalrail.co.uk/0343 222 1234 -
Available
-
Information Available From StaffYes - from ticket office
Yes - from help point -
Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help Points
-
Ticket gates
-
-
Bicycle Facilities
-
Spaces32
-
ShelteredNo
-
Cctv
-
Location
Alongside station entrance
-
TypeStands
Racks
-
-
Accessibility
-
Helpline
0343 222 1234
https://www.nationalrail.co.uk/ -
Staff Help Available
Please note that assistance is only available during the station staffed hours (see above), unless pre-booked.
-
Staff help available opening hoursMon-Sat 06:20 to 20:00
Sun 08:20 to 15:30 -
Induction Loop
-
Accessible Ticket Machines
-
Ramp For Train Access
-
Accessible Taxis
-
Accessible toilets
-
Step Free Access
There are steps to all platforms. Step-free is access only available on southbound (Platform 1) only This is only possible via the Hackney Walkway and exiting at Hackney Central. Please ensure the Hackney Walkway lift is operational
-
Ticket Gates
-
Impaired Mobility Set Down
-
Wheelchairs Available
-