Trains from Buxton Train Station
to Grays
Book your tickets
Station Message
From 7 March 2021, this station will transfer the phone payment parking service from APCOA to RingGo. Find out more at www.northernrailway.co.uk/travel/car-parking
Buxton Train Station facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard Topup
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Smartcard Validator
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car Park
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Seated Area
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Waiting Room
Waiting room available during booking office hours, and canopy at all times
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Station Buffet
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Toilets
Available from the first train until 2000
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Tourist Information
Local tourist information office can be contacted on 01298 25106
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Rail replacement locations
Replacement buses will pick up/drop off in the station car park.
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CCTV
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Toilets
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Available
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Location
Available from the first train until 2000
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Accessible toilets
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Staffing and customer services
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Staffing LevelPart time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
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Ticket gates
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Parking
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Contact Details
Car Park Charges:
Rail Users: Daily £2.00, Weekly £10.00.
Non-Rail Users: Daily £4.00, Weekly £20.00
Email Address: [email protected]
Url: https://www.nationalrail.co.uk/0800 200 6060 -
Operator NameNorthern
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NameStation Car Park
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Spaces53
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ChargesDaily: £4.00
Weekly: £20.00 -
Number Accessible Spaces0
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Accessible Car Park Equipment
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Accessible Car Park Equipment Note
Disabled badge holders may park free of charge. The operating controls for the pay and display machines are 1440 mm above the ground.
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Cctv
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Bicycle Facilities
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Spaces24
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ShelteredNo
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Cctv
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Location
Platform 2
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TypeStands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
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Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
Ticket office staff make every effort to provide the assistance that disabled passengers require when purchasing tickets.
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Ramp For Train Access
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Accessible toilets
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Step Free Access
- Category A Station, This station has step-free access to all platforms
- Scooter Friendly Station
- Level access from Ticket Office or side gate from car park onto both platforms.
To find our more about travelling around this station, please see the 360 map click here
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Ticket Gates
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Impaired Mobility Set Down
No designated area is provided. The station front may be used for set down purposes.
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Wheelchairs Available
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Station Message
Un-booked assistance? No problem.
This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to the station.
Grays facilities
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Ticket office
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Ticket Office
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
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Oystercard Topup
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Oyster Comments
Oyster top-up is only available from the self-service ticket machines
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Smartcard Issued
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Smartcard Validator
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Smartcard Comments
For additional details on 'c2c Smart' please visit http://www.c2c-online.co.uk/smartcard or pick up a leaflet at the station.
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Penalty FaresPenalty fares apply for CC
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Facilities
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Car Park
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Seated Area
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Waiting Room
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Station Buffet
Coffee shop located on platform 1
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Toilets
The toilets are located on Platform 1.
The National key toilets are located on Platform 1; these toilets are operated by a RADAR key.
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Accessible toilets
Platform 1. This can be accessed using a radar key.
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Baby Change
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Telephones
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Wi Fi
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Post Box
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Shops
Newspaper kiosk in booking hall on platform 1
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Rail replacement locations
Exit the station via platforms 2/3 and turn left onto Crown Road:
- If travelling towards Rainham/Upminster/London, use bus bay 1
- If travelling towards Tilbury/Southend, use bus bay 8
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CCTV
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Toilets
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Available
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Location
The toilets are located on Platform 1.
The National key toilets are located on Platform 1; these toilets are operated by a RADAR key.
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Accessible toilets
Platform 1. This can be accessed using a radar key.
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Wifi
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Annotation
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Available
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Staffing and customer services
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Staffing LevelPart time
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Lost property
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Contact Details
Url: https://www.c2c-online.co.uk/help-feedback/lost-property/03457 44 44 22 -
Open
Except Christmas Day and Boxing Day
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Operator NameOperated by c2c
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Information Available From StaffYes - from ticket office
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
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Ticket gates
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Parking
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Contact Details
Please note that the Off Peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday. Saturday and Sunday rates apply to Bank Holidays. Premier Reserved Parking - £1,624.00 for an Annual Ticket
Email Address: [email protected]
Url: http://www.ncp.co.uk0845 050 70 80 -
Operator NameNational Car Parks Ltd
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NameStation Car Park
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Spaces168
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ChargesPer Hour: £1.00
Daily: £8.40
Weekly: £33.00
Monthly: £127.00
Three Monthly: £369.00
Annual: £1,270.00
Saturday: £3.20
Sunday: £3.20
Note:Please note that the off peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday and on Bank Holidays
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Number Accessible Spaces5
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Accessible Car Park Equipment
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Accessible Car Park Equipment Note
Access to Car park payment facilities is not required as parking is free for disabled users in disabled parking spaces.
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Cctv
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Bicycle Facilities
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Spaces78
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ShelteredYes
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Cctv
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Location
At entrance to station car park and on Crown Road near to bus stops
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TypeStands
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Accessibility
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Helpline
03457 44 44 22
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hoursMon-Fri 06:00 to 21:00
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Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
Customer Service Staff
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Ramp For Train Access
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Accessible Taxis
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Accessible toilets
Platform 1. This can be accessed using a radar key.
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Step Free Access
There are no lifts at the station, but step free access is available from Station Approach to platform 1 and Crown Road to platforms 2/3
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Ticket Gates
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Impaired Mobility Set Down
Outside either entrance on Station Approach or Crown Road
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