Trains from Brough
to Felixstowe
Book your tickets
Brough facilities
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Ticket office
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Ticket Office
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
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Smartcard Issued
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
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Smartcard Comments
Smartcards are available from the ticket office, and can be topped up there or using the ticket machine.
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Penalty FaresPenalty fares apply for TP
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Facilities
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Car Park
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Seated Area
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Waiting Room
Heated waiting rooms are available on both platforms.
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Station Buffet
Refreshments available from the Coffee Kiosk Monday to Saturday 0600 to 1130.
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Toilets
There are no toilet facilities available at this station.
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Accessible toilets
There are no toilet facilities available at this station.
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locations
Replacement coaches depart outside the Ferry Inn on Station Road.
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CCTV
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Toilets
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Accessible toilets
There are no toilet facilities available at this station.
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Wifi
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Annotation
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Available
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Staffing and customer services
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Staffing LevelPart time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/0345 600 1671 -
Available
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Information Available From StaffYes - from help point
Yes - from ticket office -
Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
Help Points are available on both platforms to contact a member of our team in an emergency or for information when the ticket office is closed. When using the Help Point our CCTV will be monitoring your position for the duration of the call.
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Ticket gates
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Parking
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Contact Details
Url: https://www.nationalrail.co.uk/ -
Operator NameAPCOA on behalf of TransPennine Express
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NameStation Car Park
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Spaces172
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ChargesDaily: £4.80
Weekly: £22.00
Monthly: £68.00
Three Monthly: £178.00
Annual: £540.00
Saturday: £4.80
Sunday: £4.80 -
Number Accessible Spaces6
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces82
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ShelteredYes
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Cctv
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Location
Platforms 1 and 2
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TypeLockers
Stands
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Accessibility
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Helpline
0800 107 2149
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hoursMon-Sat 05:15 to 19:45
Sun 09:00 to 18:30 -
Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Accessible Taxis
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Nearest stations with more facilitiesHull
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Accessible toilets
There are no toilet facilities available at this station.
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Step Free Access
This station is category A. Ramped access is provided from the station entrance to all platforms. This station is partially staffed. There are train boarding ramps available at this station, and they are also carried on board all TransPennine Express trains.
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Ticket Gates
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Impaired Mobility Set Down
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Wheelchairs Available
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Felixstowe facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard Topup
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Smartcard Validator
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Penalty FaresPenalty fares apply for LE
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Facilities
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Car Park
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Seated Area
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Waiting Room
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Station Buffet
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Toilets
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locations
Rail replacement bus services pick up and drop off just next to the entrance to the station (as indicated by the Rail Replacement Bus Stop sign).
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CCTV
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Toilets
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Accessible toilets
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Staffing and customer services
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Staffing Levelunstaffed
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Lost property
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Contact Detailshttps://www.greateranglia.co.uk/lost-property
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Information Available From StaffYes - from help point
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Information Services Open
Help points at this station are available for customers to use 24/7
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Passenger Information SystemsDepartureScreens
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Customer Help Points
Help points can be found at the following location(s):
- Platform 1 (for trains towards Ipswich) - Next to the ticket machine, fixed to one of the pillars that supports the canopy
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Ticket gates
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Bicycle Facilities
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Spaces36
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ShelteredYes
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Cctv
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Location
There are eight cycle stands with fourteen wheel racks on Platform 1 (for trains towards Ipswich), as well as a further ten cycle stands without wheel racks. Two cycle lockers are located just in front of the white wooden fence, towards the far end of the platform that remains covered by the canopy.
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TypeLockers
Stands
Racks
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Accessibility
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Helpline
0800 028 28 78
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 08:00 to 20:00
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Staff Help Available
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Induction Loop
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Accessible Ticket Machines
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Ramp For Train Access
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Accessible Taxis
Details of nearest taxis are shown on station information poster
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Nearest stations with more facilitiesIpswich
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Accessible toilets
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Step Free Access
This station has step free access to the single platform for trains towards Ipswich.
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is on the platform.
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Ticket Gates
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Impaired Mobility Set Down
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