Trains from Brough
to Basildon
Book your tickets
Brough facilities
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Ticket office
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Ticket Office
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
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Smartcard Issued
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
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Smartcard Comments
Smartcards are available from the ticket office, and can be topped up there or using the ticket machine.
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Penalty FaresPenalty fares apply for TP
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Facilities
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Car Park
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Seated Area
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Waiting Room
Heated waiting rooms are available on both platforms.
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Station Buffet
Refreshments available from the Coffee Kiosk Monday to Saturday 0600 to 1130.
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Toilets
There are no toilet facilities available at this station.
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Accessible toilets
There are no toilet facilities available at this station.
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locations
Replacement coaches depart outside the Ferry Inn on Station Road.
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CCTV
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Toilets
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Accessible toilets
There are no toilet facilities available at this station.
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Wifi
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Annotation
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Available
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Staffing and customer services
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Staffing LevelPart time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/0345 600 1671 -
Available
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Information Available From StaffYes - from help point
Yes - from ticket office -
Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
Help Points are available on both platforms to contact a member of our team in an emergency or for information when the ticket office is closed. When using the Help Point our CCTV will be monitoring your position for the duration of the call.
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Ticket gates
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Parking
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Contact Details
Url: https://www.nationalrail.co.uk/ -
Operator NameAPCOA on behalf of TransPennine Express
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NameStation Car Park
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Spaces172
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ChargesDaily: £4.80
Weekly: £22.00
Monthly: £68.00
Three Monthly: £178.00
Annual: £540.00
Saturday: £4.80
Sunday: £4.80 -
Number Accessible Spaces6
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces82
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ShelteredYes
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Cctv
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Location
Platforms 1 and 2
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TypeLockers
Stands
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Accessibility
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Helpline
0800 107 2149
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hoursMon-Sat 05:15 to 19:45
Sun 09:00 to 18:30 -
Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Accessible Taxis
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Nearest stations with more facilitiesHull
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Accessible toilets
There are no toilet facilities available at this station.
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Step Free Access
This station is category A. Ramped access is provided from the station entrance to all platforms. This station is partially staffed. There are train boarding ramps available at this station, and they are also carried on board all TransPennine Express trains.
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Ticket Gates
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Impaired Mobility Set Down
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Wheelchairs Available
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Basildon facilities
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Ticket office
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Ticket Office
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
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Smartcard Issued
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Smartcard Topup
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Smartcard Validator
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Smartcard Comments
For additional details on 'c2c Smart' please visit http://www.c2c-online.co.uk/smartcard or pick up a leaflet at the station.
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Penalty FaresPenalty fares apply for CC
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Facilities
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Car Park
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Seated Area
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Station Buffet
Drinks available at Station News.
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Toilets
The toilets are located in the Booking Hall. The National key toilets are located in the Booking Hall; these toilets are operated by a RADAR key.
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Accessible toilets
Located in booking hall. This can be accessed using a radar key.
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Baby Change
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Telephones
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Wi Fi
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Post Box
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Atm Machine
Adjacent to main entrance
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Shops
"Station News" in the Booking Hall
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Rail replacement locations
Buses pick up on Station Way near the taxi ranks. Turn left out of main entrance and proceed under the railway, buses will be straight ahead.
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CCTV
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Toilets
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Available
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Location
The toilets are located in the Booking Hall. The National key toilets are located in the Booking Hall; these toilets are operated by a RADAR key.
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Accessible toilets
Located in booking hall. This can be accessed using a radar key.
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Wifi
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Annotation
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Available
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Contact Details
Url: https://www.c2c-online.co.uk/help-feedback/lost-property/03457 44 44 22 -
Open
Closed Christmas Day and Boxing Day
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Operator NameOperated by c2c
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Information Available From StaffYes - from ticket office
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
Help points are located on each platform.
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Ticket gates
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Bicycle Facilities
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Spaces36
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ShelteredYes
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Cctv
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Location
Outside front of station towards Bus station
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Annotation
Council owned and maintained racks
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TypeStands
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Accessibility
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Helpline
03457 44 44 22
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hoursMon-Fri 06:00 to 21:00
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Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Accessible Taxis
Operated by local companies. Pre-booking advised.
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Accessible toilets
Located in booking hall. This can be accessed using a radar key.
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Step Free Access
Step free access is available to both platforms via lifts
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Ticket Gates
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Impaired Mobility Set Down
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