Trains from Broad Green
to Shanklin
Book your tickets
Station Message
Station UpdatePlease note, the subway and the ticket office will be closed until Winter 2024 as the station is being made accessible.
As Platform 1 at the station is inaccessible and unstaffed, customers with accessibility requirements are advised to call the Northern Trains Customer Experience team on 0800 200 6060.
Broad Green facilities
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Ticket office
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Ticket Office
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
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Smartcard Issued
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Smartcard Topup
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Smartcard Validator
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car Park
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Seated Area
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Waiting Room
waiting room and shelter on the Manchester side
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Station Buffet
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Toilets
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locations
For Warrington, Buses Pick Up / Drop Off at the bus stop outside the station entrance. Towards Liverpool, buses pick up at the bus stop outside the Turnpike Tavern.
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CCTV
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Toilets
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Accessible toilets
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffYes - from help point
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Information Services Open
Information available from Help Point 24/7.
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
Platforms 1&2
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Ticket gates
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Parking
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Contact Detailshttps://www.nationalrail.co.uk/
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Spaces127
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ChargesFree
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Number Accessible Spaces8
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Accessible Spaces Note
2 Electric Vehicle Charging Spaces
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces10
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ShelteredNo
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Cctv
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Location
Next to ticket office
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TypeStands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
Station is unstaffed during refurbishment works, due for completion in Winter 2024
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Staff help available opening hours
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Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Accessible toilets
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Step Free Access
- Category B Station
PLEASE NOTE _ This station is closed and unstaffed until Winter 2024 for major refurbishment - To Liverpool platform : level access from street level. To Wigan platform via footpath from Seymour Road or Jubilee Avenue from ticket office under road bridge and first left, 500 metres. Or via underpass 32 steps level under the track then 30 steps.
To find our more about travelling around this station, please see the 360 map click here
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Ticket Gates
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Impaired Mobility Set Down
No designated area is provided. The station front may be used for set down purposes.
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Wheelchairs Available
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Shanklin facilities
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Ticket office
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Ticket Office
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
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Smartcard Issued
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
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Smartcard Comments
Shanklin ticket office can order new smartcards for collection and sell tickets to smartcards including Flexi Season.
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Penalty FaresPenalty fares apply for IL
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Facilities
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Car Park
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Seated Area
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Waiting Room
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Station Buffet
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Toilets
Toilets located in the Ticket Office.
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Post Box
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Shops
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Rail replacement locations
During planned engineering work and unplanned disruption, rail replacement buses will leave from the station forecourt.
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CCTV
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Toilets
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Available
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Location
Toilets located in the Ticket Office.
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Accessible toilets
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Wifi
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Annotation
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Available
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Staffing and customer services
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Staffing Levelunstaffed
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Lost property
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Contact Detailshttps://www.nationalrail.co.uk/
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Available
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Information Available From StaffYes - from help point
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Customer Help Points
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Ticket gates
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Parking
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NameShanklin Car Park
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Spaces50
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ChargesOff-peak: £1.20
Per Hour: £1.00
Daily: £1.80
Weekly: £7.10
Monthly: £25.90
Three Monthly: £77.70
Annual: £259.00
Saturday: £1.20
Sunday: £1.20
Note:Ring Go Code 2062.
Hourly rate available from 1200 from Ring Go O N L Y.
Bank Holiday £1.20.
Off- Peak from 1200 Monday to Friday. Weekend ticket available from 0001 Friday until 0359 Tuesday £3.60.
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Number Accessible Spaces0
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Accessible Spaces Note
Parking is chargeable for all vehicles.
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces10
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ShelteredYes
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Cctv
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Location
car park
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Annotation
Covered cycle racks are located at the front of the station.
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TypeRacks
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Accessibility
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Helpline
Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train. You can use our 24 hour Assisted Boarding Points service via WhatsApp or Telephone: 0800 528 6599. More information here: here
Only boarding/alighting assistance is available from the guard. If more help is required through the station, please contact our Assisted Travel team on 0800 528 2100.
Meeting point for assistance - Assisted Boarding Point on platforms.
A ramp to board the train is available at all times, both for pre-booked and Turn Up and Go assistance.
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Staff Help Available
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Induction Loop
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Accessible Ticket Machines
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Ramp For Train Access
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Accessible Taxis
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Accessible toilets
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Step Free Access
Step-free access category A.
Level access to platform via Booking Hall or side gate.
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Ticket Gates
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Impaired Mobility Set Down
At front of station
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Wheelchairs Available
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