Customers with Advance Purchase ticket (your ticket will say “AP Northern only”) have a number of options:

  • You can travel on any available Northern service on your chosen route, but please be aware that the services are expected to be very busy.

  • You can use your ticket on Northern trains on the day before, or day after a strike. Customers are advised to travel as close to their original booked train times as possible.

  • Northern Advance Purchase tickets are usually accepted by a number of train operating companies. We update this information in days immediately before a strike.

  • If you decide not to travel on a strike day, you are entitled to a full refund, without any admin charge. Refunds should be applied for at the original point of sale.

  • If you have an Advance Purchase ticket with a Northern origin or destination station, where Northern offers the connection to or from another train operator’s service (for example, if you are using a Northern service to connect to a long distance service to London), other train operators will usually allow you to travel on their services. We provide a full list of train operators offering this service on this page in the final few days before a strike

  • You will not need to change your ticket, but are advised to travel as close as possible to the original booked train times on other operator’s services