We publish an alternative timetables to try and get you to where you need to be on a strike day. Customers who have purchased a ticket but decide not to travel will be eligible for a refund. Season ticket holders can claim a compensation payment to the proportional value of the daily price of their ticket if they decide not to travel.
If you do travel and experience a delay to your journey on our alternative timetable we will offer you Delay Repay as normal.
Claims for compensation can be made here, or by competing the Delay Repay form, available at staffed stations and online, and posting it to: Freepost NORTHERN RAILWAY.