Customers with season tickets who decide not to travel on a strike day are offered a compensation payment via the Northern Delay Repay scheme. Compensation will be calculated against the proportional daily cost of the price of the ticket. This includes TfGM Traincard and SY RailMaster.

Claims for compensation can be made here, or by competing the Delay Repay form, available at staffed stations and online, and posting it to: Freepost NORTHERN RAILWAY.