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Station alerts
Network Rail is carrying out repairs to water damaged lifts at Birkenhead North station from Monday 15 March until Friday 9 April 2021:
The lift serving platform 3 will be closed to passengers from Monday 15 March to Friday 26 March
The lift serving platforms 1 & 2 will be closed to passengers from Monday 29 March to Friday 9 April
We are asking anyone who needs step-free access to speak to station staff or to contact the Merseyrail Passenger Assist team on 0151 555 1111.
Until the lifts are brought back into action, train tickets will also be valid for passengers to travel via the nearest step-free station - Conway Park - where onward travel can be arranged.
CORONAVIRUS SERVICE UPDATE
Due to the COVID-19 pandemic, staffing hours and availability may be affected.
This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station.
Category B: “This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details.”Access to the Liverpool platform from the car park is step free. Footbridge only to other platform. Please note, assistance can only be provided between 06.05 and 14.00 when station is staffed