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How does a Smart card work?

Your Smart card has a microchip inside of it that stores your season ticket on it. This Smart card can be read by conductors, station staff and ticket vending machines and barriers as per usual.

Does my Smart card replace my existing photocard?

You don’t need a photocard to accompany your season ticket, but you might be asked to show another form of identification by the revenue protection team. 

How do I get a Smart card?
You can request a personalised card online. Alterntively, you will be offered one instead of a paper ticket at the ticket office when it’s time to renew.

What information do I have to provide to get a Smart card?

Your Title, Forename, Surname, Address, email address and contact number.

Do I have to buy a Smart card?

No, it costs nothing to upgrade to a Smart card.