Can I use my railcard discount when I buy tickets to load onto the Smartcard?
Not at the moment as the cards are limited to season tickets only.
How long do I have to wait after registering before requesting a paper transfer?
At the moment paper tickets cannot be transferred to smartcard.
How do I buy and load a ticket onto my Smartcard?
At the moment tickets can only be loaded at ticket offices.
Where can I purchase my smart season ticket in person?
Smartcards are being rolled out across the Northern networking during 2019. When smartcards become available at your station you will be offered one instead of a paper ticket.
Do I need a new Smartcard when my ticket expires?
No. but you do need to add another season ticket to travel
Can I transfer my paper Season ticket to my Smartcard?