A dedicated customer support team has been set up in our Customer Experience Centre. They can be contacted between 08:00 and 20:00 Monday to Friday to answer any customer queries or to submit a claim if a customer does not have internet access.

Email: This email address is being protected from spambots. You need JavaScript enabled to view it. 

Call: 03332 220 126

Post: Freepost (Compensation Scheme) Northern