As well as being able to keep the wearable device at the end of the research, you will be contributing to innovative citizen science* research to improve the Northern customer experience. This is the first and only research project of this kind in the world in the rail industry and has received UK government backing and support. The results generated from the study will have a positive impact for Northern passengers, as the insights gained will help to develop and improve future journeys.

*Citizen Science is the collection and analysis of data relating to volunteer monitoring of members of the general public, typically as part of a collaborative scientific project.