We have responded to RMT's annoucement that it intends to carry out further strikes on Monday 26 and Thursday 29 March.
Richard Allan, our Deputy Managing Director said: "Our modernisation plans are well underway with almost £500m of new trains under construction, 90 refurbished trains in service, £7m spent so far on improving our stations, extra services from May, and more to come by 2020.
“We urge RMT to move away from its nationally co-ordinated campaign and allow its local representatives to engage in meaningful discussions with us on how we better serve customers on-board.
“We are still prepared to offer unprecedented guarantees of jobs and pay reviews until the end of our franchise in 2025, with the Government guaranteeing jobs beyond that if RMT ends strike action.
“RMT has also rejected our request to hold a fresh ballot despite one in five conductors having started in the role since the RMT dispute started, and have therefore never had a vote.
“We are now concentrating our efforts on running as many services as possible for customers on 26 and 29 March."