Following the publication of its interim report in September, the ORR hasbeen carrying out an investigation into Northern’s provision of passenger information during the disruption following the May 2018 timetable change.
Northern has introduced the first of its fully refurbished trains to the North East. The train – a Class 158 – features USB sockets, free Wi-Fi, new seating and lighting, and was unveiled at a launch event on Tuesday 5 March.
RMT has agreed to suspend its strike action and recommence talks about the future role of the conductor. This follows positive discussions between RMT and Northern - brokered by ACAS Chair, Sir Brendan Barber.