Whitby to Swanley train times
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Whitby facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard Topup
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Smartcard Validator
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Smartcard CommentsMore information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car Park
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First Class Lounge
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Seated Area
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Waiting Room
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Trolleys
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Station Buffet
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Toilets
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Baby Change
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TelephonesUsage Type: Cards And Coins
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Wi Fi
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Web Kiosk
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Post Box
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Tourist Information
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Atm Machine
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Bureau De Change
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Shops
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Rail replacement locations
Pick Up/Drop Off on Langbourne Road running adjacent to station.
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CCTV
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Staffing and customer services
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Staffing LevelPart time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
OpenOpen 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services OpenInformation available from Help Point 24/7.
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
Platform 1
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Ticket gates
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Parking
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Contact Details
Car Park Charges
1 hour: £2.50 - 2 hours: £5.00 - 1 Day: £10.00
RingGo: 5710
Url: https://www.nationalrail.co.uk/ -
NameStation Car Park - Charges apply between 06:00 - 18:00 every day
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Spaces48
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ChargesOff-peak: N/A
Per Hour: £2.50
Daily: £10.00
Weekly: N/A
Monthly: N/A
Three Monthly: N/A
Six Monthly: N/A
Annual: N/A
Saturday: N/A
Sunday: N/A -
Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces12
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ShelteredNo
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Cctv
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LocationNext to bus depot office
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TypeStands
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Accessibility
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Helpline0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
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Staff help available
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Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
staff will come out of the office to assist
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Ramp For Train Access
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Accessible Taxis
You can pre arrange an accessible taxi by calling customer experience Tel: 08002006060
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Step Free Access
- Category A Station
Both platforms are step free.
To find our more about travelling around this station, please see the 360 map click here
Coverage: whole Station -
Impaired Mobility Set Down
No designated area is provided. The station front may be used for set down purposes.
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Wheelchairs Available
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Station Message
On weekdays, the busiest times at this station are generally between 06:30 and 08:00 and 18:00 and 19:00.
Swanley facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Oystercard Topup
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Oyster CommentsOyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self service ticket machine
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Smartcard Issued
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Smartcard Topup
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Smartcard Validator
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Smartcard Comments
Seasons, Single and Return tickets are now available digitally on The Key. To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.
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TravelcardZone 8
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Penalty FaresPenalty fares apply for SE
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Facilities
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Car Park
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First Class Lounge
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Seated Area
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Waiting RoomHeated waiting room platform 1/2 and 3/4 Only available when staff present
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Trolleys
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Station BuffetCoffee kiosk and Selecta vending machines
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ToiletsPlatforms 1/2- Available during staffing hours
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Accessible toiletsPlatforms 1/2- Available during staffing hours
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Baby Change
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TelephonesUsage Type: Cards And Coins
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Wi Fi
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Web Kiosk
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Post Box
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Tourist Information
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Atm Machine
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Bureau De Change
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Shopsnewspapers
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Rail replacement locations
Main car park outside the booking hall
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CCTV
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Toilets
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Available
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LocationPlatforms 1/2- Available during staffing hours
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Accessible toiletsPlatforms 1/2- Available during staffing hours
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/0345 322 7021 -
Available
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Operator NameSoutheastern Customer Services
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Information Available From StaffYes - from help point
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Information Services OpenTrain running Information and advice on how to get assistance available through the Help Point.
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsOn platform
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Ticket gates
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Parking
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Contact Details
From 1st June - new off peak evening rate (after 18:00) - £1.50
Email Address: [email protected]
Url: https://www.nationalrail.co.uk/0330 333 9232 -
Operator NameAPCOA Parking
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NameStation Car Park
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Spaces106
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ChargesOff-peak: £6.30
Per Hour: N/A
Daily: £7.10
Weekly: £32.20
Monthly: £113.30
Three Monthly: £338.10
Six Monthly: £676.40
Annual: £1226.20
Saturday: £1.50
Sunday: £4.70
Note:From 1st June - new off peak evening rate (after 18:00) - £1.50
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Number Accessible Spaces4
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Accessible Spaces NoteParking is free for disabled customers displaying a valid Blue Badge in any car parking space
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Cctv
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Bicycle Facilities
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Spaces36
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ShelteredYes
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Cctv
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Locationover bridge
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AnnotationYou may leave your cycle in the rack provided however you do so at your own risk.
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TypeStands
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Accessibility
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Helpline0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
https://www.nationalrail.co.uk/ -
Staff help available opening hoursMon-Sat 05:50 to 22:30
Sun 06:30 to 22:00 -
Induction Loop
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Accessible Ticket Machines
There are Ticket machines in the booking hall and by the entrance to Everest Place.
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Height Adjusted Ticket Office CounterThere are standing height and wheelchair height ticket counters available.
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Ramp For Train Access
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Accessible Taxis
Accessible taxis are available to book
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Accessible Public Telephones
Public telephones are not wheelchair accessible
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Accessible toiletsPlatforms 1/2- Available during staffing hours
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Step Free AccessCategory B2. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step free access available via main entrance from Station Approach Road onto all platforms via lifts. No step free access to station from Everest Place side of station. Stepped access is available from this side as is stepped access to all platforms from the overbridge.
Coverage: no Part Of Station -
Impaired Mobility Set Down
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Wheelchairs Available
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