Trains from West Allerton
to Swanwick
Book your tickets
West Allerton facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard Topup
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Smartcard Validator
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car Park
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Seated Area
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Waiting Room
no shelters only
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Station Buffet
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Toilets
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locations
Pick Up / Drop Off in Booker Avenue adjacent to the station entrance for services to Liverpool, opposite the station entrance for services to Warrington.
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CCTV
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Toilets
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Accessible toilets
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Wifi
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Annotation
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Available
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available from Help Point 24/7.
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Customer Help Points
Located on all platforms. Links for current train running and for emergencies.
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Ticket gates
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Bicycle Facilities
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Spaces0
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ShelteredNo
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Cctv
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TypeCompounds
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hoursMon-Sat 05:55 to 23:40
Sun 08:40 to 23:25 -
Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
Ticket office staff make every effort to provide the assistance that disabled passengers require.
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Ramp For Train Access
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Accessible Taxis
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Accessible toilets
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Step Free Access
- Category C Station
Platform access via 23cm step down out of ticket office, two flights of 33 steps in total with rest landings down to all platforms.
To find our more about travelling around this station, please see the 360 map click here
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Ticket Gates
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Impaired Mobility Set Down
No designated area is provided. Street set down only available.
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Station Message
The ticket office at Swanwick will be closed on Tuesday 23, Wednesday 24 amd Saturday 27 April 2024.
Swanwick facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
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Smartcard Comments
Swanwick ticket office can order new smartcards for collection and sell tickets to smartcards including Flexi Season.
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Penalty FaresPenalty fares apply for SW
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Facilities
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Car Park
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Seated Area
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Waiting Room
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Station Buffet
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Toilets
The toilets are located on Platform 1.
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
Find WiFi Hotspots around Swanwick station
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Rail replacement locations
Station Forecourt
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CCTV
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Toilets
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Available
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Location
The toilets are located on Platform 1.
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Accessible toilets
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Wifi
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Annotation
Find WiFi Hotspots around Swanwick station
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Available
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Staffing and customer services
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Staffing LevelPart time
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Lost property
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Contact Detailshttps://www.southwesternrailway.com/contact-and-help/lost-property
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Open
Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Swanwick.
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Information Available From StaffYes - from help point
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
Help points are available on all platforms
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Ticket gates
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Parking
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NameSwanwick Car Park
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Spaces80
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ChargesOff-peak: £1.90
Per Hour: £1.00
Daily: £3.80
Weekly: £15.10
Monthly: £53.90
Three Monthly: £161.70
Annual: £539.00
Saturday: £1.90
Sunday: £1.90
Note:Ring Go Code 2052.
Hourly rate available from 1200 from Ring Go O N L Y.
Bank Holiday £1.90.
Off- Peak from 1200 Monday to Friday. Weekend ticket available from 0001 Friday until 0359 Tuesday £5.70.
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Number Accessible Spaces4
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces96
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ShelteredYes
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Cctv
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TypeCompounds
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Accessibility
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Helpline
0800 5282100
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
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Induction Loop
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Accessible Ticket Machines
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
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Ramp For Train Access
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Accessible Taxis
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Nearest stations with more facilitiesFareham
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Accessible toilets
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Step Free Access
Step-free category B Station - There is step-free access to Platform 1 (for trains towards Southampton Central). There is no step-free access to Platform 2 (for trains to Fareham and Portsmouth) which is accessed via a stepped footbridge only.
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Ticket Gates
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Impaired Mobility Set Down
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Wheelchairs Available
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