Trains from Walkden
to Brentwood
Book your tickets
Walkden facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard Topup
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Smartcard Validator
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car Park
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Seated Area
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Waiting Room
no shelter only
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Station Buffet
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Toilets
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locations
Pick Up / Drop Off at the bus stop outside the station on Walkden Rd under the bridge. (Both Directions)
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CCTV
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Toilets
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Accessible toilets
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Staffing and customer services
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Staffing LevelPart time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available from Help Point 24/7.
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Passenger Information SystemsDepartureScreens
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Customer Help Points
Centre Platform
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Ticket gates
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Parking
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NamePark & Ride
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Spaces104
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Number Accessible Spaces8
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Accessible Spaces Note
There is also 2 EV parking spaces at this station
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces32
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ShelteredNo
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Cctv
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Annotation
There is an additional 8 unsecured parking places outside of the cycle hub
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TypeCompounds
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hoursMon-Sat 06:10 to 13:10
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Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
Ticket office staff make every effort to provide the assistance that disabled passengers require.
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Ramp For Train Access
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Accessible Taxis
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Accessible toilets
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Step Free Access
- Category C Station
Services towards Manchester: From Walkden Road, up 14 steps into the ticket office and then up 28 steps onto the platform. Trains to Manchester leave on the left. Services Towards Wigan leave on the right.
To find our more about travelling around this station, please see the 360 map click here
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Ticket Gates
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Impaired Mobility Set Down
No designated area is provided. Street set down only available.
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Brentwood facilities
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Ticket office
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Ticket Office
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
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Oystercard Topup
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Oyster Comments
Oyster cards are only available from ticket machines.
Zone 9
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Smartcard Issued
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Smartcard Validator
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Smartcard Comments
Travelling with Contactless is available.
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TravelcardZone 9
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Penalty Fares
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Facilities
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Car Park
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Seated Area
Waiting rooms and covered seats are available on both platforms 3&4
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Waiting Room
- Heated waiting rooms are located on both Platform 3 and Platform 4.
- There is one step to access the waiting room on platform 4.
- Access to the waiting room on platform 3 is step free.
- Both waiting rooms are open from first train to last.
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Station Buffet
Coffee shop located on platform 3
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Toilets
Toilets are located on both Platforms 3&4
Baby change facilities are available within the accessible toilets on platforms 3&4, which is accessible with a radar key.
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Accessible toilets
The National key toilets are located on Platform 3 and 4.
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Baby Change
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Telephones
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Wi Fi
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Atm Machine
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Shops
News agent located at the top of the staircase to platform 1
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Rail replacement locationshttps://images.nationalrail.co.uk/e8xgegruud3g/7JXUz8l0WvVUYQ9Pc5CQ7V/4a0aef5e3fb2ded684a07123711dd8a2/Brentwood.PNG
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CCTV
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Toilets
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Available
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Location
Toilets are located on both Platforms 3&4
Baby change facilities are available within the accessible toilets on platforms 3&4, which is accessible with a radar key.
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Accessible toilets
The National key toilets are located on Platform 3 and 4.
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Wifi
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Available
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Staffing and customer services
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Staffing LevelPart time
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Lost property
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Contact Detailshttps://tfl.gov.uk/help-and-contact/lost-property
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Available
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Operator Name
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Information Available From StaffYes - from help point
Yes - from ticket office -
Information Services Open
Staff available from the first train to last train
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.
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Ticket gates
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Parking
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Contact Detailshttps://www.ncp.co.uk/find-a-car-park/car-parks/brentwood-station-tfl/
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Spaces421
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Number Accessible Spaces17
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces0
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ShelteredYes
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Cctv
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Location
Alexandra Road car park and limited spaces on Platform 4
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Annotation
Not all storage is covered by CCTV
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TypeStands
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Accessibility
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Helpline
0343 222 1234
https://www.nationalrail.co.uk/ -
Staff Help Available
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Induction Loop
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Accessible Ticket Machines
Accessible ticket machines are located within the ticket hall on Warley Hill and inside the station entrance on platform 4 The Parade.
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Accessible Taxis
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Accessible toilets
The National key toilets are located on Platform 3 and 4.
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Step Free Access
- Accessibility Category B1. This station has step-free access to some platforms. It is step-free from the booking hall via lifts to Platforms 1, 2 and 3. Access to Platform 4 through Alexandra Road car park entrance via a high gradient road.
- Staff ramp assistance is always available
- Accessible seating is available on platforms 3&4.
- Wheelchairs are available from first to last train.
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Ticket Gates
Brentwood has a Secure Station accreditation
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Impaired Mobility Set Down
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Wheelchairs Available
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