Trains from Thorne North
to Brentwood
Book your tickets
Station Message
This station has Barrow or Level crossing for step-free access between platforms. We do not recommend that you use it without assistance from station staff. If you are a wheelchair user travelling outside of staffing hours at this please call 0800 138 5560 for advice on alternative accessible road transport.
Thorne North facilities
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Ticket office
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Ticket Office
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Smartcard Issued
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Smartcard Validator
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car Park
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Seated Area
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Waiting Room
Waiting room in booking office
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Station Buffet
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Toilets
The toilets are available when the station is staffed
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Accessible toilets
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Baby Change
Female toilets,Male toilets
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Telephones
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Wi Fi
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Rail replacement locations
Pick Up / Drop Off on Selby Road at the bottom of the Station approach. (Station side for Doncaster, opposite side for Goole)
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CCTV
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Toilets
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Available
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Location
The toilets are available when the station is staffed
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Accessible toilets
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Staffing and customer services
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Staffing LevelPart time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available from Help Point 24/7.
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
Platforms 1&2
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Ticket gates
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Parking
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Contact Details
Url: https://www.nationalrail.co.uk/ -
NameStation Car Park
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Spaces28
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ChargesFree
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Number Accessible Spaces2
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces0
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ShelteredNo
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Cctv
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Location
Platform 1 and within car park
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Annotation
4 Cycle Stands
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TypeStands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hoursMon-Fri 07:00 to 17:25
Sat 07:00 to 13:30 -
Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
staff will come out of the office to assist
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Ramp For Train Access
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Accessible toilets
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Step Free Access
- Category B Station
Only one member of staff. Poor access to platform 2. Stepped access only unless customer uses staff operated 'barrow' crossing, which is locked out of use after the station ticket office closes. If you are travelling from this station after 1330 Saturdays, after 1730 weekdays or any time on Sundays and need assistance to cross between platforms, please call 0800 138 5560 for advice on alternative accessible road transport.
To find our more about travelling around this station, please see the 360 map click here
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Ticket Gates
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Impaired Mobility Set Down
No designated area is provided. The station front may be used for set down purposes.
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Wheelchairs Available
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Brentwood facilities
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Ticket office
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Ticket Office
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
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Oystercard Topup
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Oyster Comments
Oyster cards are only available from ticket machines.
Zone 9
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Smartcard Issued
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Smartcard Validator
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Smartcard Comments
Travelling with Contactless is available.
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TravelcardZone 9
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Penalty Fares
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Facilities
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Car Park
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Seated Area
Waiting rooms and covered seats are available on both platforms 3&4
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Waiting Room
- Heated waiting rooms are located on both Platform 3 and Platform 4.
- There is one step to access the waiting room on platform 4.
- Access to the waiting room on platform 3 is step free.
- Both waiting rooms are open from first train to last.
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Station Buffet
Coffee shop located on platform 3
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Toilets
Toilets are located on both Platforms 3&4
Baby change facilities are available within the accessible toilets on platforms 3&4, which is accessible with a radar key.
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Accessible toilets
The National key toilets are located on Platform 3 and 4.
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Baby Change
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Telephones
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Wi Fi
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Atm Machine
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Shops
News agent located at the top of the staircase to platform 1
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Rail replacement locationshttps://images.nationalrail.co.uk/e8xgegruud3g/7JXUz8l0WvVUYQ9Pc5CQ7V/4a0aef5e3fb2ded684a07123711dd8a2/Brentwood.PNG
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CCTV
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Toilets
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Available
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Location
Toilets are located on both Platforms 3&4
Baby change facilities are available within the accessible toilets on platforms 3&4, which is accessible with a radar key.
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Accessible toilets
The National key toilets are located on Platform 3 and 4.
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Wifi
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Available
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Staffing and customer services
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Staffing LevelPart time
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Lost property
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Contact Detailshttps://tfl.gov.uk/help-and-contact/lost-property
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Available
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Operator Name
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Information Available From StaffYes - from help point
Yes - from ticket office -
Information Services Open
Staff available from the first train to last train
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.
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Ticket gates
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Parking
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Contact Detailshttps://www.ncp.co.uk/find-a-car-park/car-parks/brentwood-station-tfl/
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Spaces421
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Number Accessible Spaces17
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces0
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ShelteredYes
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Cctv
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Location
Alexandra Road car park and limited spaces on Platform 4
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Annotation
Not all storage is covered by CCTV
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TypeStands
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Accessibility
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Helpline
0343 222 1234
https://www.nationalrail.co.uk/ -
Staff Help Available
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Induction Loop
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Accessible Ticket Machines
Accessible ticket machines are located within the ticket hall on Warley Hill and inside the station entrance on platform 4 The Parade.
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Accessible Taxis
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Accessible toilets
The National key toilets are located on Platform 3 and 4.
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Step Free Access
- Accessibility Category B1. This station has step-free access to some platforms. It is step-free from the booking hall via lifts to Platforms 1, 2 and 3. Access to Platform 4 through Alexandra Road car park entrance via a high gradient road.
- Staff ramp assistance is always available
- Accessible seating is available on platforms 3&4.
- Wheelchairs are available from first to last train.
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Ticket Gates
Brentwood has a Secure Station accreditation
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Impaired Mobility Set Down
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Wheelchairs Available
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