Trains from Thornaby
to Harwich Town
Book your tickets
Station Message
All toilets are out of order at Thornaby.
Thornaby facilities
-
Ticket office
-
Ticket Office
-
Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
-
Smartcard Issued
-
Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
-
Smartcard Comments
Smartcards are available from the ticket office, and can be topped up there or using the ticket machine.
-
Penalty FaresPenalty fares apply for TP
-
-
Facilities
-
Car Park
-
Seated Area
-
Waiting Room
Seating is available within the booking hall, which is heated, during staffed hours.
-
Station Buffet
Refreshments are available from the shop in the booking hall.
-
Toilets
A unisex toilet is available in the station building during booking office opening hours only. (Includes disabled and baby changing facilities).
-
Accessible toilets
The accessible toilet is located in the station building agacent to the main access road, the facility can be accessed using a radar key.
-
Baby Change
-
Telephones
-
Wi Fi
-
Rail replacement locations
Replacement coaches will pick up / drop off at the bus stops on Station Street due to the station car park not being wide enough for a coach to turn around in. Station Street is the road which runs parallel to the station access road and can be reached by using the footbridge on the station approach road.
-
CCTV
-
-
Toilets
-
Available
-
Location
A unisex toilet is available in the station building during booking office opening hours only. (Includes disabled and baby changing facilities).
-
Accessible toilets
The accessible toilet is located in the station building agacent to the main access road, the facility can be accessed using a radar key.
-
-
Wifi
-
Annotation
-
Available
-
-
Staffing and customer services
-
Staffing LevelPart time
-
Lost property
-
Contact Details
Url: https://www.nationalrail.co.uk/360 600 1671 -
Available
-
Information Available From StaffYes - from help point
Yes - from ticket office -
Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
Help Points are available on both platforms to contact a member of our team in an emergency or for information when the ticket office is closed.
When using the Help Point our CCTV will be monitoring your position for the duration of the call.
-
Ticket gates
-
-
Parking
-
Contact Details
Url: https://www.nationalrail.co.uk/01895 262 122 -
Operator NameTransPennine Express
-
NameStation Car Park
-
Spaces60
-
ChargesDaily: £3.10
Weekly: £13.50
Monthly: £46.00
Three Monthly: £120.00
Annual: £365.00 -
Number Accessible Spaces4
-
Accessible Spaces Note
Parking is free for registered disabled customers parking in disabled spaces displaying a valid Blue Badge Permit. Blue Badge holders must also register their permit at bit.ly/tpebluebadge in order to obtain free parking.
-
Accessible Car Park Equipment
-
Accessible Car Park Equipment Note
Customers can purchase their car parking tickets via the APCOA Connect app or website.
-
Cctv
-
-
Bicycle Facilities
-
Spaces12
-
ShelteredYes
-
Cctv
-
Location
On the approach road opposite the ticket office
-
Annotation
In addition 3 lockers are rentable from Stockton Council located in the Car Park.
-
TypeStands
-
-
Accessibility
-
Helpline
0800 107 2149
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
-
Staff help available opening hoursMon-Sat 05:45 to 19:45
Sun 09:15 to 17:15 -
Induction Loop
-
Accessible Ticket Machines
-
Height Adjusted Ticket Office Counter
-
Ramp For Train Access
-
Accessible Taxis
-
Nearest stations with more facilitiesMiddlesbrough
-
Accessible toilets
The accessible toilet is located in the station building agacent to the main access road, the facility can be accessed using a radar key.
-
Step Free Access
This station is category A. Step free access is provided from the station entrance to the platforms. This station is partially staffed. There are train boarding ramps available at this station, and they are also carried on board all TransPennine Express trains.
-
Ticket Gates
-
Impaired Mobility Set Down
-
Wheelchairs Available
-
Harwich Town facilities
-
Ticket office
-
Ticket Office
-
Smartcard Issued
-
Smartcard Topup
-
Smartcard Validator
-
Smartcard Comments
Tickets can be collected on Smartcard at this station
-
Penalty FaresPenalty fares apply for LE
-
-
Facilities
-
Car Park
-
Seated Area
-
Waiting Room
-
Station Buffet
-
Toilets
-
Accessible toilets
-
Baby Change
-
Telephones
-
Wi Fi
-
Rail replacement locations
Rail replacement bus services pick up and drop off at the front of the station by the bus stop.
-
CCTV
-
-
Toilets
-
Accessible toilets
-
-
Wifi
-
Annotation
-
Available
-
-
Staffing and customer services
-
Staffing Levelunstaffed
-
Lost property
-
Contact Detailshttps://www.greateranglia.co.uk/lost-property
-
Information Available From StaffYes - from help point
-
Information Services Open
Help points at this station are available for customers to use 24/7
-
Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
Help points can be found at the following location(s):
- Next to the main entrance to the single platform, fixed to the platform-facing wall of the former station building
-
Ticket gates
-
-
Parking
-
Contact DetailsEmail Address: [email protected]
Url: https://www.nationalrail.co.uk/ -
Operator NameGreater Anglia
-
Spaces5
-
ChargesFree
-
Number Accessible Spaces0
-
Accessible Car Park Equipment
-
Cctv
-
-
Bicycle Facilities
-
Spaces10
-
ShelteredYes
-
Cctv
-
Location
There is a sheltered cycle parking area providing ten spaces which can be located to the right of the main entrance to the station, next to the blue Amazon Hub locker.
-
TypeRacks
-
-
Accessibility
-
Helpline
0800 028 28 78
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 08:00 to 20:00
-
Staff Help Available
-
Induction Loop
-
Accessible Ticket Machines
-
Ramp For Train Access
-
Accessible Taxis
Details of nearest taxis are shown on station information poster
-
Nearest stations with more facilitiesManningtree
-
Accessible toilets
-
Step Free Access
This station has step free access to the single platform for trains towards Manningtree.
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is on the platform, next to the yellow boarding ramp.
-
Ticket Gates
-
Impaired Mobility Set Down
-