Steeton & Silsden to Cheltenham Spa train times
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Steeton & Silsden facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard Topup
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Smartcard Validator
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Smartcard CommentsMore information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car Park
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First Class Lounge
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Seated Area
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Waiting RoomThere are outdoor shelters on both platforms.
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Trolleys
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Station Buffet
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Toilets
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Baby Change
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TelephonesUsage Type: Cards And Coins
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Wi Fi
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Web Kiosk
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Post Box
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Tourist Information
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Atm Machine
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Bureau De Change
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Shops
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Rail replacement locations
Pick Up / Drop Off at the service bus stop (23986) at the bottom of Station Road,near Rivock Avenue. This is on the opposite side of the road from the entrance to the station.
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CCTV
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Staffing and customer services
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Staffing Levelunstaffed
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
OpenOpen 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services OpenInformation available from Help Point 24/7.
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
Platforms 1&2
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Ticket gates
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Parking
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Contact Details
Url: https://www.nationalrail.co.uk/ -
NameStation Car Park
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Spaces143
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ChargesOff-peak: N/A
Per Hour: N/A
Daily: N/A
Weekly: N/A
Monthly: N/A
Three Monthly: N/A
Six Monthly: N/A
Annual: N/A
Saturday: N/A
Sunday: N/A -
Accessible Spaces Note
Disabled parking spaces provided.
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces18
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ShelteredYes
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Cctv
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Locationat the bus and taxi turning cycle adjacent to Platform 2
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Annotation10 cycle lockers and 8 cycle stands
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TypeStands
Lockers
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Accessibility
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Helpline0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
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Staff help available
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Induction Loop
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Accessible Ticket MachinesCards Only - No Cash Accepted
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Step Free Access
- Category B Station
To find our more about travelling around this station, please see the 360 map click here
Coverage: whole Station -
Impaired Mobility Set Down
There is step free access to Platform 1 via a long path from the main road. There is step free access from the car park to platform 2.
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Wheelchairs Available
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360° view
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Cheltenham Spa facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard Validator
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Smartcard CommentsSmartcard Accepted
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Penalty FaresPenalty fares apply for GW
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Facilities
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Car Park
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First Class Lounge
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Seated Area
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Trolleys
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Station Buffet
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ToiletsThe toilets are located on the Entrance Level. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.
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Accessible toiletsThe radar key is available from station staff.
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Baby Change
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TelephonesUsage Type: Cards And Coins
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Wi FiConnect to "GWR Free Station WiFi"
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Web Kiosk
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Post Box
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Tourist Information
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Atm Machine
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Bureau De Change
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Shops
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Rail replacement locationsFront of the station
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CCTV
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Toilets
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Available
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LocationThe toilets are located on the Entrance Level. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.
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Accessible toiletsThe radar key is available from station staff.
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Wifi
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AnnotationConnect to "GWR Free Station WiFi"
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Available
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Contact Detailshttps://www.nationalrail.co.uk/
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Available
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Operator Name
Please register your lost property here GWR Lost Property. It can take several days for items to turn up, we will let you know if they do.
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
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Ticket gates
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Parking
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Contact Details
Url: http://www.apcoa.co.uk0345 165 2030GL51 8NP -
Operator NameAPCOA Parking (UK) Limited
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NameStation Car Park
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Spaces178
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ChargesOff-peak: N/A
Per Hour: N/A
Daily: £4.80
Weekly: £24.00
Monthly: £85.00
Three Monthly: £230.00
Six Monthly: N/A
Annual: £670.00
Saturday: N/A
Sunday: N/A -
Number Accessible Spaces3
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Accessible Spaces Note
Parking is free for valid blue badge holders.
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Accessible Car Park Equipment
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Accessible Car Park Equipment Note
Accessible ticket machine in the car park.
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Cctv
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Bicycle Facilities
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Spaces134
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ShelteredYes
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Cctv
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LocationPlatform 1 and car park
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Annotation
Please note: cycles can be carried on our trains free of charge restrictions apply find out more here
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TypeStands
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Accessibility
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Helpline08001 971 329 or 18001 0800 197 1329 (Textphone)https://www.nationalrail.co.uk/
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Staff Help AvailableMeeting point: Customer assist office.
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Staff help available opening hoursMon-Sun 05:00 to 01:00
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Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Accessible Taxis
Accessible taxis are available
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Accessible Public TelephonesPublic telephones are not accessible
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Accessible toiletsThe radar key is available from station staff.
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Step Free AccessStep free Category B2 station - step free access available to both platforms via steep ramps to each platform.
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Ticket Gates
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Impaired Mobility Set Down
Set- Down / Pick up Points are available at the station entrance.Assisted Travel meeting point - Customer Service office main Concourse. Please notify a member of staff.
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Wheelchairs Available
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