Trains from Stanlow & Thornton
to Whitton (London)
Book your tickets
Station Message
Stanlow & Thornton station is closed until further notice due to urgent repairs to a bridge
Stanlow & Thornton facilities
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Ticket office
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Ticket Office
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Smartcard Issued
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Smartcard Validator
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car Park
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Seated Area
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Waiting Room
no shelter only
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Station Buffet
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Toilets
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locations
Pick Up / Drop Off at the roundabout on Pool Lane adjacent to the entrance to Oil Sites Road.
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CCTV
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Toilets
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Accessible toilets
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Staffing and customer services
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Staffing Levelunstaffed
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Customer Help Points
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Ticket gates
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Bicycle Facilities
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Spaces0
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ShelteredNo
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Cctv
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TypeCompounds
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
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Induction Loop
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Accessible Ticket Machines
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Ramp For Train Access
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Accessible Public Telephones
The highest operating part of the telephone is 1140 mm above floor level.
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Nearest stations with more facilitiesEllesmere Port
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Accessible toilets
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Step Free Access
- Category C Station
- Please note there are no tactile pavings at this station
A gently rising footpath leads from the road to a flight of 48 steps with 2 rest landings and a handrail onto a footbridge. From the footbridge to the left, the first flight of 30 steps with rest landing and handrail lead to the Helsby platform, and the second flight of 30 steps with rest landing and handrail lead to the Ellesmere Port platform.
To find our more about travelling around this station, please see the 360 map click here
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Ticket Gates
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Impaired Mobility Set Down
No designated area is provided. Street set down only available.
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Whitton (London) facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Oystercard Topup
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Oyster Comments
Only Oyster pay as you go top-ups are available from self-service ticket machine(s)
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Smartcard Issued
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
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Smartcard Comments
Whitton ticket office can order new smartcards for collection and sell tickets to smartcards including Flexi Seasons.
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TravelcardZone 5
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Penalty FaresPenalty fares apply for SW
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Facilities
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Car Park
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Seated Area
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Waiting Room
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Station Buffet
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Toilets
Only accessible toilets are available. The National key toilets are located next to the Ticket Office; these toilets are operated by a radar key. The toilets are only available when the ticket office is open.
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Accessible toilets
The National key toilets are located next to the Ticket Office; these toilets are operated by a radar key. These toilets are only open when the ticket office is open.
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Baby Change
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Telephones
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Wi Fi
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Post Box
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Atm Machine
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Rail replacement locations
Towards Hounslow / Feltham: High Street (B361) Bus stop 'A'
Towards Twickenham: High Street (B361) Bus Stop 'B'
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CCTV
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Toilets
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Available
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Location
Only accessible toilets are available. The National key toilets are located next to the Ticket Office; these toilets are operated by a radar key. The toilets are only available when the ticket office is open.
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Accessible toilets
The National key toilets are located next to the Ticket Office; these toilets are operated by a radar key. These toilets are only open when the ticket office is open.
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Wifi
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Annotation
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Available
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Staffing and customer services
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Staffing LevelPart time
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Lost property
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Contact Detailshttps://www.southwesternrailway.com/contact-and-help/lost-property
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Open
Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Whitton.
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Information Available From StaffYes - from help point
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Customer Help Points
Help points are available on all platforms
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Ticket gates
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Bicycle Facilities
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Spaces32
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ShelteredNo
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Cctv
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Location
Booking hall entrance
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TypeStands
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Accessibility
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Helpline
0800 5282100
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
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Induction Loop
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Accessible Ticket Machines
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Accessible Taxis
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Nearest stations with more facilitiesFelthamTwickenham
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Accessible toilets
The National key toilets are located next to the Ticket Office; these toilets are operated by a radar key. These toilets are only open when the ticket office is open.
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Step Free Access
Step-free category A Station - This station has step-free access to all platforms.
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Ticket Gates
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Impaired Mobility Set Down
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Wheelchairs Available
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