Trains from Shipley (Yorks)
to London Waterloo East
Book your tickets
Shipley (Yorks) facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard Topup
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Smartcard Validator
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car Park
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Seated Area
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Waiting Room
There are waiting shelters on each of the five platforms as well as seating in the booking hall, which is available when the station is staffed.
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Station Buffet
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Toilets
These toilets are available when the ticket office is open
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locations
Pick Up / Drop Off in the station car park by entrance to booking hall.
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CCTV
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Toilets
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Available
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Location
These toilets are available when the ticket office is open
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Accessible toilets
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
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Ticket gates
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Parking
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Contact Details
The car park is located at the front of the station adjacent to platform 5 Free of Charge - Please note cars parked illegally will be towed away with a release charge of £150.00.
Url: https://www.nationalrail.co.uk/ -
NameStation Car Park
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Spaces150
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ChargesFree
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Number Accessible Spaces4
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces27
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ShelteredYes
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Cctv
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Location
Next to stand street entrance and platfrom 5
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Annotation
5 cycle lockers and 22 cycle stands
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TypeStands
Lockers
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hoursMon-Sat 06:10 to 20:30
Sun 08:45 to 17:30 -
Induction Loop
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Accessible Ticket Machines
Accepts Cash & Cards
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Height Adjusted Ticket Office Counter
staff will come out of the office to assist
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Ramp For Train Access
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Accessible Taxis
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Accessible toilets
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Step Free Access
- Category B Station
LIFTS ARE CURRENTLY OUT OF SERVICE SO NO STEP FREE ACCESS UNTIL FUTHER NOTICE.There are Lifts available between all platforms, which are available during ticket office staffing hours. Outside of staffing hours, alternative level access routes are available, but a little extra time may be needed to transfer between platforms.
To find our more about travelling around this station, please see the 360 map click here
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Ticket Gates
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Impaired Mobility Set Down
There is no wheelchair access to platform 1 from the station entrance because of footbridge
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Wheelchairs Available
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London Waterloo East facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Oystercard Topup
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Smartcard Issued
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Smartcard Topup
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Smartcard Validator
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Smartcard Comments
Seasons, Single and Return tickets are now available digitally on The Key. To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.
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TravelcardZone 1
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Penalty FaresPenalty fares apply for SE
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Facilities
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Car Park
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Seated Area
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Waiting Room
Heated waiting room on Platform B and C Only available when staff present
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Station Buffet
Coffee shops and Selecta vending machines
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Toilets
Platform B and C - Available during staffing hours
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Accessible toilets
Platforms B and C - Available during staffing hours
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Baby Change
Only available when staff present
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Telephones
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Wi Fi
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Shops
newspapers
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Rail replacement locations
Bus alighting point in Sandell Street.
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CCTV
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Toilets
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Available
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Location
Platform B and C - Available during staffing hours
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Accessible toilets
Platforms B and C - Available during staffing hours
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/0345 322 7021 -
Available
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Operator NameSoutheastern Customer Services
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Information Available From StaffYes - from help point
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Information Services Open
Train running Information and advice on how to get assistance available through the Help Point.
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
On platforms and overbridge
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Ticket gates
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Bicycle Facilities
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Spaces0
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ShelteredNo
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Cctv
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Accessibility
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Helpline
0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
https://www.nationalrail.co.uk/ -
Staff Help Available
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Induction Loop
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Accessible Ticket Machines
On overbridge from Waterloo Main station
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Ramp For Train Access
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Accessible Taxis
Accessible Black Cabs are available from the taxi rank adjacent to the Cab Road exit from Waterloo Main station.
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Accessible Public Telephones
Public telephones are not wheelchair accessible
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Accessible toilets
Platforms B and C - Available during staffing hours
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Step Free Access
Category B1. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step free access to Waterloo East is only through use of lift at Waterloo Main. Ramps access to the platforms is steep. There is no ticket office. Full ticket office facilities available in Waterloo Main station.
There is an entrance from Southwark underground station but this involves either steps or an escalator.
There is also a step only access available from the Sandall Street entrance onto the overbridge connection between Waterloo East and Waterloo main stations.
Taxis and direct road access only available from Waterloo main station which is connected via ramps and an overbridge to Waterloo East station.
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Ticket Gates
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Impaired Mobility Set Down
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Wheelchairs Available
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