Trains from Scarborough Train Station
to West Ruislip
Book your tickets
Scarborough Train Station facilities
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Ticket office
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Ticket Office
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
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Smartcard Issued
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
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Smartcard Comments
Smartcards are available from the ticket office, and can be topped up there or using the ticket machine.
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Penalty FaresPenalty fares apply for TP
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Facilities
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Car Park
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Seated Area
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Waiting Room
A heated waiting room is located on the station concourse.
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Station Buffet
Refreshments are available from the coffee shop on the station concourse.
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Toilets
The toilets are located on Platform 3.
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Accessible toilets
The accessible toilets are located on Platform 3, these toilets are operated by a radar key.
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Baby Change
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Telephones
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Wi Fi
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Shops
There is a shop located on the station concourse.
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Rail replacement locations
Pick up/drop off at the service bus stops on the main road outside the station.
For more information, please see here.
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CCTV
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Toilets
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Available
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Location
The toilets are located on Platform 3.
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Accessible toilets
The accessible toilets are located on Platform 3, these toilets are operated by a radar key.
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Wifi
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Annotation
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Available
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Staffing and customer services
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Staffing LevelPart time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/354 600 1671 -
Available
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Information Available From StaffYes - from help point
Yes - from ticket office -
Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
Help Points are available in the Booking Hall, on platforms 4/5 and adjacent to Platform 2 to contact a member of our team in an emergency or for information when the ticket office is closed. When using the Help Point our CCTV will be monitoring your position for the duration of the call.
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Ticket gates
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Parking
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Contact Details
Url: https://www.nationalrail.co.uk/01895 262 122 -
Operator NameTransPennine Express
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NameStation Car Park
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Spaces84
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ChargesDaily: £4.20
Weekly: £19.50
Monthly: £63.00
Three Monthly: £157.00
Annual: £495.00
Saturday: £4.20
Sunday: £4.20 -
Number Accessible Spaces7
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Accessible Spaces Note
Parking is free for registered disabled customers parking in disabled spaces displaying a valid Blue Badge Permit. Blue Badge holders must also register their permit at bit.ly/tpebluebadge in order to obtain free parking.
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Accessible Car Park Equipment
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Accessible Car Park Equipment Note
Customers can purchase their car parking tickets via the APCOA Connect app or website.
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Cctv
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Bicycle Facilities
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Spaces26
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ShelteredYes
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Cctv
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Location
Platform 3
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TypeStands
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Accessibility
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Helpline
0800 107 2149
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hoursMon-Sat 06:15 to 23:35
Sun 08:00 to 23:00 -
Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Accessible Taxis
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Accessible toilets
The accessible toilets are located on Platform 3, these toilets are operated by a radar key.
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Step Free Access
This station is category A. Level access is provided from the station entrance to all platforms. This station is staffed for all services.There are train boarding ramps available at this station, and they are also carried on board all TransPennine Express trains.
Please be aware that this station has no tactile paving on the platform edge.
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Ticket Gates
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Impaired Mobility Set Down
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Wheelchairs Available
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West Ruislip facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Oystercard Topup
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Smartcard Issued
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Smartcard Validator
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TravelcardZone 6
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Penalty FaresPenalty fares apply for LT
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Facilities
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Car Park
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Seated Area
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Waiting Room
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Station Buffet
Coffee kiosk
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Toilets
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Shops
Kiosk
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Rail replacement locations
Chiltern Railways replacement buses stop in the main station car park, adjacent to Platform 4. London Underground replacement buses stop outside the station.
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CCTV
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Toilets
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Accessible toilets
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Staffing and customer services
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Staffing LevelPart time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/08456 005 165 -
Information Available From StaffYes - from information point
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Customer Help Points
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Ticket gates
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Parking
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Contact Details
Url: https://www.nationalrail.co.uk/08456 005 165HA4 7DW -
Operator NameChiltern Railways
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Spaces136
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Number Accessible Spaces0
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Accessible Spaces Note
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces10
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ShelteredNo
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Cctv
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Location
Free cycle storage for ticket holders is available on Platform 4.
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TypeStands
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Accessibility
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Helpline
0343 222 1234 or 020 3031 9331 (Textphone)
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 07:00 to 20:00
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Staff Help Available
Ticket office staff will assist wherever possible. Please note that the advertised availability of staff may differ from time to time without notice due to local arrangements or staff sickness. London Underground staff are at the station when trains are running.
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Staff help available opening hoursMon-Sat 05:30 to 01:00
Sun 07:00 to 00:00 -
Induction Loop
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Accessible Ticket Machines
Pre-purchased tickets can be collected from the machine on Platform 4 only
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Ramp For Train Access
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Accessible Taxis
For taxis from all UK stations visit www.traintaxi.co.uk.
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Accessible toilets
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Step Free Access
Step-free access is only available between the main car park and Chiltern Railways platform 4 (towards Marylebone / West Ealing) via a level entrance. No step-free access is available to northbound Chiltern Railways services or London Underground trains.
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Ticket Gates
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Impaired Mobility Set Down
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