Trains from Runcorn East
to Walthamstow Queen's Road
Book your tickets
Runcorn East facilities
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Ticket office
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Ticket Office
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
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Smartcard Issued
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Smartcard Topup
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Smartcard Validator
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Smartcard Comments
Load a pre-purchased season ticket onto a smartcard using the ticket vending machine.
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Penalty FaresPenalty fares apply for AW
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Facilities
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Car Park
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Seated Area
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Waiting Room
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Station Buffet
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Toilets
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locations
The rail replacement bus stop is on the main road near the station car park.
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CCTV
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Toilets
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Accessible toilets
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Staffing and customer services
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Staffing LevelPart time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/03333 211 202 -
Available
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Operator Name
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Information Available From StaffYes - from ticket office
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Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help Points
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Ticket gates
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Parking
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Contact Details
Url: https://www.nationalrail.co.uk/03333211202 -
Operator NameTransport for Wales
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NameStation Car Park
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Spaces50
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ChargesFree
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Number Accessible Spaces0
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces16
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ShelteredYes
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Cctv
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Location
A total of 16 spaces are provided at the station in two locations. Both platforms have a joint waiting/cycle shelter in which there are 4 Sheffield stands providing parking for up to 16 bicycles.
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TypeStands
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Accessibility
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Helpline
03333 211202
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 08:00 to 20:00
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Staff Help Available
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Induction Loop
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Accessible Ticket Machines
The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Accessible Taxis
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Accessible Public Telephones
Located outside the ticket office on the wall
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Nearest stations with more facilitiesWarrington Bank Quay
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Accessible toilets
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Step Free Access
Category B2.
Step free access to Platform 1 (to Chester) via a ramp with handrails and a steep gradient.
Step free access to Platform 2 (to Manchester) via a ramp with handrails and a steep gradient.
Access between both platforms is via a footbridge.
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Ticket Gates
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Impaired Mobility Set Down
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Station Message
Un-booked assistance? No problem.
This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station
Walthamstow Queen's Road facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Oystercard Topup
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Smartcard Issued
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Smartcard Validator
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TravelcardZone 3
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Penalty FaresPenalty fares apply for LO
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Facilities
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Car Park
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Seated Area
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Waiting Room
Waiting rooms are located on each platform
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Station Buffet
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Toilets
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locations
Rail replacement buses do not serve this station. Please walk 9 minutes to Walthamstow Central bus station stop C for eastbound services to Barking
For westbound services, please take the Victoria line to Seven Sisters from Walthamstow Central and change for rail replacement bus services from stop A in Seven Sisters Road.
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CCTV
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Toilets
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Accessible toilets
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Staffing and customer services
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Staffing LevelPart time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/0845 330 9882 -
Available
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Information Available From StaffYes - from information point
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Information Services Open
Customer service staff are available from start until end of service, 7 days a week
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Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help Points
help point on each platform. Gives recorded train information, also emergency calls can be made
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Ticket gates
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Bicycle Facilities
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Spaces5
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ShelteredNo
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Cctv
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TypeStands
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Accessibility
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Helpline
0343 222 1234
https://www.nationalrail.co.uk/ -
Staff Help Available
Customer service staff are available from start until end of service, 7 days a week
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Staff help available opening hours
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Induction Loop
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Accessible Ticket Machines
Ticket machines are located at both the Edinburgh Road and Edison Close entrances
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Ramp For Train Access
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Accessible Taxis
contact taxi operator directly
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Nearest stations with more facilitiesBarking
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Accessible toilets
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Step Free Access
B2 station category. Both platforms are accessible via ramps. Both platforms are linked by a footbridge.
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Ticket Gates
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Impaired Mobility Set Down
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