Trains from Runcorn East
to Cheltenham Spa
Book your tickets
Runcorn East facilities
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Ticket office
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Ticket Office
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
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Smartcard Issued
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Smartcard Topup
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Smartcard Validator
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Smartcard Comments
Load a pre-purchased season ticket onto a smartcard using the ticket vending machine.
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Penalty FaresPenalty fares apply for AW
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Facilities
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Car Park
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Seated Area
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Waiting Room
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Station Buffet
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Toilets
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locations
The rail replacement bus stop is on the main road near the station car park.
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CCTV
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Toilets
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Accessible toilets
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Staffing and customer services
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Staffing LevelPart time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/03333 211 202 -
Available
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Operator Name
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Information Available From StaffYes - from ticket office
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Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help Points
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Ticket gates
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Parking
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Contact Details
Url: https://www.nationalrail.co.uk/03333211202 -
Operator NameTransport for Wales
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NameStation Car Park
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Spaces50
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ChargesFree
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Number Accessible Spaces0
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces16
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ShelteredYes
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Cctv
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Location
A total of 16 spaces are provided at the station in two locations. Both platforms have a joint waiting/cycle shelter in which there are 4 Sheffield stands providing parking for up to 16 bicycles.
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TypeStands
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Accessibility
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Helpline
03333 211202
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 08:00 to 20:00
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Staff Help Available
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Induction Loop
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Accessible Ticket Machines
The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Accessible Taxis
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Accessible Public Telephones
Located outside the ticket office on the wall
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Nearest stations with more facilitiesWarrington Bank Quay
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Accessible toilets
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Step Free Access
Category B2.
Step free access to Platform 1 (to Chester) via a ramp with handrails and a steep gradient.
Step free access to Platform 2 (to Manchester) via a ramp with handrails and a steep gradient.
Access between both platforms is via a footbridge.
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Ticket Gates
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Impaired Mobility Set Down
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Station Message
Cheltenham Spa ticket office reduced opening hoursThe ticket office will have the following changes to planned opening hours
Friday 12th April 0930 to 1600
Saturday 13th April 0615 to 1500
Sunday 14th April Closed
Monday 15th April 0615 to 1600
Tuesday 16th April 0615 to 1600
Wednesday 17th April 0615 to 1600
Thursday 18th April 0615 to 1245
Friday 19th April 0615 to 1600
Saturday 20th April 0615 to 1245
Tickets can be bought from the ticket machine or digitally.
Cheltenham Spa facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard Validator
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Smartcard Comments
Smartcard Accepted
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Penalty FaresPenalty fares apply for GW
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Facilities
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Car Park
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Seated Area
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Trolleys
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Station Buffet
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Toilets
The toilets are located on the Entrance Level. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.
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Accessible toilets
The radar key is available from station staff.
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Baby Change
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Telephones
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Wi Fi
Connect to "GWR Free Station WiFi"
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Rail replacement locations
Front of the station - what3words ///ground.shuts.input
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CCTV
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Toilets
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Available
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Location
The toilets are located on the Entrance Level. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.
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Accessible toilets
The radar key is available from station staff.
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Wifi
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Annotation
Connect to "GWR Free Station WiFi"
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Available
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Annotation
Whether you"Щve lost something on one of our trains or at a station, we"Щll do our best to find it for you. Once we"Щve got your details, we"Щll start looking. Although it can take up to a week for things to reach us. Register your lost item here
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Contact Detailshttps://www.nationalrail.co.uk/
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Information Available From StaffYes - from help point
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
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Ticket gates
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Parking
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Contact Details
Url: http://www.apcoa.co.uk0345 165 2030GL51 8NP -
Operator NameAPCOA Parking (UK) Limited
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NameStation Car Park
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Spaces286
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ChargesOff-peak: £4.20
Daily: £6.00
Weekly: £30.00
Monthly: £90.00
Three Monthly: £242.00
Annual: £705.00
Saturday: £4.20
Sunday: £4.20 -
Number Accessible Spaces17
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Accessible Spaces Note
Parking is free for valid blue badge holders.
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Accessible Car Park Equipment
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Accessible Car Park Equipment Note
Accessible ticket machine in the car park.
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Cctv
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Bicycle Facilities
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Spaces134
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ShelteredYes
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Cctv
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Location
Platform 1 and car park
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Annotation
Please note: cycles can be carried on our trains free of charge restrictions apply find out more here
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TypeStands
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Accessibility
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Helpline
08001 971 329 or 18001 0800 197 1329 (Textphone)
https://www.nationalrail.co.uk/ -
Staff Help Available
Meeting point: Customer assist office.
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Staff help available opening hoursMon-Sun 05:00 to 01:00
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Induction Loop
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Accessible Ticket Machines
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Ramp For Train Access
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Accessible Taxis
Accessible taxis are available
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Accessible Public Telephones
Public telephones are not accessible
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Accessible toilets
The radar key is available from station staff.
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Step Free Access
Step free Category B2 station - step free access available to both platforms via steep ramps to each platform.
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Ticket Gates
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Impaired Mobility Set Down
Set- Down / Pick up Points are available at the station entrance.Assisted Travel meeting point - Customer Service office main Concourse. Please notify a member of staff.
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Wheelchairs Available
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