Trains from Retford Train Station
to St Denys
Book your tickets
Station Message
All toilets on platform 2 are out of order at Retford station.
Retford Train Station facilities
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Ticket office
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Ticket Office
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
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Smartcard Issued
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
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Smartcard Comments
Collection is available for Smart tickets bought online.
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Penalty FaresPenalty fares apply for GR
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Facilities
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Car Park
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Seated Area
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Waiting Room
This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms
Platform 1 opening hours Mon - Sat 05:30 -21:30, Sun 08:30 - 21:30
Platform 2 opening hours Mon - Sat 05:30 - 22:00, Sun 08:30 - 22:00
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Trolleys
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Station Buffet
Coffee shop available on platform 1 for refreshments
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Toilets
The toilets are located on Platforms 1 and 2. The National key toilets are located in the Waiting Room on Platform 1; these toilets are operated by a RADAR key. A RADAR key is available from the Station Office on Platform 1. Toilet opening hours are at all times that the station is open.
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Post Box
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Rail replacement locations
Rail Replacement Coaches leave from the front of the station.
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CCTV
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Toilets
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Available
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Location
The toilets are located on Platforms 1 and 2. The National key toilets are located in the Waiting Room on Platform 1; these toilets are operated by a RADAR key. A RADAR key is available from the Station Office on Platform 1. Toilet opening hours are at all times that the station is open.
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Accessible toilets
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Staffing and customer services
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Staffing LevelPart time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/03457 225333 -
Information Available From StaffYes - from help point
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Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help Points
only for car park and low level accessible for all purpose is for assistance
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Ticket gates
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Parking
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Contact Details
Url: https://www.nationalrail.co.uk/ -
Operator NameLondon North Eastern Railway
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NameStation Car Park
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Spaces84
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ChargesOff-peak: £6.75
Per Hour: £2.20
Daily: £13.50
Weekly: £54.00
Monthly: £150.00
Annual: £1,375.00
Saturday: £6.75
Sunday: £6.75
Note:Short stay (21 - 60 mins) - £2.20
Short stay (61 - 120 mins) - £4.20
Going away for a long weekend? Park from 10:00 on Friday until 23:59 on Monday for just £15.
Simply purchase your ticket at the car park on the day.
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Number Accessible Spaces3
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces38
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ShelteredYes
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Cctv
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Location
north end of Platform 1
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TypeStands
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Accessibility
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Helpline
03457 225 225 or 18001 03457 225 225 (Text relay service)
https://www.nationalrail.co.uk/ -
Staff Help Available
When arriving for booked or turn-up-and-go assistance, the meeting point is the Ticket Office on the main concourse. Staff are available to provide Passenger Assist at all times that trains are operating for customers who have booked or who travel as turn-up-and-go. Assistance is available both to board/alight trains and also navigating around the station.
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Staff help available opening hoursMon-Fri 05:30 to 23:30
Sat 05:30 to 21:30
Sun 09:30 to 23:30 -
Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
Travel Centre Floor Walkers will assist any disabled passengers unable to access the booking office window
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Ramp For Train Access
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Accessible Taxis
Advance booking is advisable.
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Accessible toilets
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Step Free Access
This station has step free access to all platforms.
This station is a category A station according to the Office of Rail and Road station classification system https://www.orr.gov.uk/media/10955.
Retford has an RNIB 'Map for All' located outside the main entrance to the left of the doors.
Staff can deploy station ramps at all times when trains are operating through this station to help customers who need step-free access board any train at this station. Where in circumstances beyond our control station staff are not available, on train staff can deploy the on board ramp if necessary.
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Ticket Gates
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Impaired Mobility Set Down
Station Front
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Wheelchairs Available
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St Denys facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
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Smartcard Comments
St Denys ticket office can order new smartcards for collection and sell tickets to smartcards including Flexi Season.
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Penalty FaresPenalty fares apply for SW
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Facilities
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Car Park
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Seated Area
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Waiting Room
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Station Buffet
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Toilets
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Accessible toilets
N/A
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locations
Belmont Road/Junction with Osborne Road
Setting Down only journeys - stop by traffic lights (Thomas Lewis Way/Duke Street)
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CCTV
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Toilets
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Available
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Accessible toilets
N/A
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Wifi
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Annotation
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Available
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Staffing and customer services
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Staffing LevelPart time
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Lost property
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Contact Detailshttps://www.southwesternrailway.com/contact-and-help/lost-property
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Open
Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at St Denys.
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Information Available From StaffYes - from help point
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
Help points are available on all platforms
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Ticket gates
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Bicycle Facilities
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Spaces32
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ShelteredNo
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Cctv
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Location
Platforms 1 & 4
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TypeRacks
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Accessibility
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Helpline
0800 5282100
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
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Induction Loop
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Accessible Ticket Machines
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
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Ramp For Train Access
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Accessible Taxis
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Nearest stations with more facilitiesSouthampton Central
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Accessible toilets
N/A
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Step Free Access
Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. You can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj
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Ticket Gates
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Impaired Mobility Set Down
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Wheelchairs Available
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