Trains from Redcar British Steel
to Westenhanger
Book your tickets
Station Message
All services ceased calling at this station after Saturday 14 December 2019.
There is now no public access to or from this station at all as the British Steel site is now closed and the area sealed.
Redcar British Steel facilities
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Ticket office
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Ticket Office
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Smartcard Issued
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Smartcard Validator
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car Park
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Seated Area
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Waiting Room
No waiting rooms available at the station.
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Station Buffet
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Toilets
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locations
This station is no longer in use
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CCTV
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Toilets
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Accessible toilets
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Staffing and customer services
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Staffing Levelunstaffed
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available from Help Point 24/7.
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Customer Help Points
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Ticket gates
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Bicycle Facilities
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Spaces0
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ShelteredNo
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Cctv
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TypeCompounds
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Accessibility
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Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
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Helpline opening hoursMon-Sun 24h
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Staff Help Available
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Induction Loop
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Accessible Ticket Machines
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Ramp For Train Access
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Nearest stations with more facilitiesRedcar CentralMiddlesbrough
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Accessible toilets
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Step Free Access
- Category C Station
This station is now closed
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Ticket Gates
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Impaired Mobility Set Down
There is no public access to this station.
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Westenhanger facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard Topup
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Smartcard Validator
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Smartcard Comments
Seasons, Single and Return tickets are now available digitally on The Key. To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.
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Penalty FaresPenalty fares apply for SE
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Facilities
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Car Park
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Seated Area
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Waiting Room
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Station Buffet
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Toilets
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locations
Outside the station entrance.
Westehanger is usually served by a minibus between Sandling and Westenhanger.
If a full size bus needs to stop at Westenhanger, these will stop at the top of Stone Street. A full size bus will be shown in the Journey Planner as having a destination of Ashford or Dover.
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CCTV
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Toilets
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Accessible toilets
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Staffing and customer services
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Staffing Levelunstaffed
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/0345 322 7021 -
Available
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Operator NameSoutheastern Customer Services
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Information Available From StaffYes - from help point
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Information Services Open
Train running Information and advice on how to get assistance available through the Help Point.
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
On platform
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Ticket gates
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Parking
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Contact Details
Url: https://www.nationalrail.co.uk/0345 322 7021 -
Operator NameSoutheastern
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NameStation Car Park
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Spaces10
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ChargesFree
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Number Accessible Spaces1
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Accessible Spaces Note
Parking is free for disabled customers displaying a valid Blue Badge in any car parking space
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces0
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ShelteredNo
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Cctv
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Accessibility
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Helpline
0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
https://www.nationalrail.co.uk/ -
Staff help available opening hours
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Induction Loop
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Accessible Ticket Machines
by entrance to platform 1
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Ramp For Train Access
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Accessible Taxis
Accessible taxis are available to book
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Accessible Public Telephones
Public telephones are not wheelchair accessible
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Nearest stations with more facilitiesAshford International
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Accessible toilets
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Step Free Access
Category B3. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details -Step free access to platform 1 for services to London from the car park. There is no step free access to Platform 2. Step access only via road overbridge for services away from London from platform 2. Unstaffed station. There are no station staff but there are staff to assist on the trains.
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Ticket Gates
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Impaired Mobility Set Down
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