Trains from Redcar British Steel
to Hedge End
Book your tickets
Station Message
All services ceased calling at this station after Saturday 14 December 2019.
There is now no public access to or from this station at all as the British Steel site is now closed and the area sealed.
Redcar British Steel facilities
-
Ticket office
-
Ticket Office
-
Smartcard Issued
-
Smartcard Validator
-
Smartcard Comments
More information at www.northernrailway.co.uk/smart
-
Penalty FaresPenalty fares apply for Northern
-
-
Facilities
-
Car Park
-
Seated Area
-
Waiting Room
No waiting rooms available at the station.
-
Station Buffet
-
Toilets
-
Accessible toilets
-
Baby Change
-
Telephones
-
Wi Fi
-
Rail replacement locations
This station is no longer in use
-
CCTV
-
-
Toilets
-
Accessible toilets
-
-
Staffing and customer services
-
Staffing Levelunstaffed
-
Lost property
-
Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
-
Information Available From StaffIf the station is not staffed please use our helpline 08002006060
-
Information Services Open
Information available from Help Point 24/7.
-
Customer Help Points
-
Ticket gates
-
-
Bicycle Facilities
-
Spaces0
-
ShelteredNo
-
Cctv
-
TypeCompounds
-
-
Accessibility
-
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
-
Helpline opening hoursMon-Sun 24h
-
Staff Help Available
-
Induction Loop
-
Accessible Ticket Machines
-
Ramp For Train Access
-
Nearest stations with more facilitiesRedcar CentralMiddlesbrough
-
Accessible toilets
-
Step Free Access
- Category C Station
This station is now closed
-
Ticket Gates
-
Impaired Mobility Set Down
There is no public access to this station.
-
Station Message
The ticket office at Hedge End will be closed on Thursday 11, Saturday 13, Thursday 18 and Saturday 20 April 2024.
Hedge End facilities
-
Ticket office
-
Ticket Office
-
Prepurchase Collection
-
Ticket Machine
-
Smartcard Issued
-
Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
-
Smartcard Comments
Hedge End ticket office can order new smartcards for collection and sell tickets to smartcards including Flexi Seasons.
-
Penalty FaresPenalty fares apply for SW
-
-
Facilities
-
Car Park
-
Seated Area
-
Waiting Room
Heated waiting room in main station building. Seating is compliant with code of practice.
-
Station Buffet
-
Toilets
N/A
-
Accessible toilets
N/A
-
Baby Change
-
Telephones
-
Wi Fi
Find WiFi Hotspots around Hedge End station
-
Rail replacement locations
Station forecourt off Stroudley Way
-
CCTV
-
-
Toilets
-
Accessible toilets
N/A
-
-
Wifi
-
Annotation
Find WiFi Hotspots around Hedge End station
-
Available
-
-
Staffing and customer services
-
Staffing LevelPart time
-
Lost property
-
Contact Detailshttps://www.southwesternrailway.com/contact-and-help/lost-property
-
Open
Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Hedge End.
-
Information Available From StaffYes - from ticket office
Yes - from help point -
Passenger Information SystemsDepartureScreens
-
Customer Help Points
Help points are available on all platforms
-
Ticket gates
-
-
Parking
-
Contact Details
Url: https://www.nationalrail.co.uk/0345 6000 650 -
Operator NameLocal Council (Eastleigh)
-
NameCouncil Managed Car Park
-
Spaces96
-
Number Accessible Spaces4
-
Accessible Car Park Equipment
-
Cctv
-
-
Bicycle Facilities
-
Spaces54
-
ShelteredYes
-
Cctv
-
Annotation
5 cycle lockers and 26 cycle stand parking spaces
-
TypeRacks
-
-
Accessibility
-
Helpline
0800 5282100
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
-
Staff Help Available
-
Induction Loop
-
Accessible Ticket Machines
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
-
Ramp For Train Access
-
Accessible Taxis
-
Nearest stations with more facilitiesEastleigh
-
Accessible toilets
N/A
-
Step Free Access
Step-free category B Station - There is level access to platform one but access to platform two is via a 52 step footbridge.
For step-free access from London please travel to nearby Fareham.
-
Ticket Gates
-
Impaired Mobility Set Down
-
Wheelchairs Available
-