Trains from Redcar British Steel
to Custom House (Elizabeth line)
Book your tickets
Station Message
All services ceased calling at this station after Saturday 14 December 2019.
There is now no public access to or from this station at all as the British Steel site is now closed and the area sealed.
Redcar British Steel facilities
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Ticket office
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Ticket Office
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Smartcard Issued
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Smartcard Validator
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car Park
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Seated Area
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Waiting Room
No waiting rooms available at the station.
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Station Buffet
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Toilets
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locations
This station is no longer in use
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CCTV
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Toilets
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Accessible toilets
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Staffing and customer services
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Staffing Levelunstaffed
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available from Help Point 24/7.
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Customer Help Points
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Ticket gates
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Bicycle Facilities
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Spaces0
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ShelteredNo
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Cctv
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TypeCompounds
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Accessibility
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Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
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Helpline opening hoursMon-Sun 24h
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Staff Help Available
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Induction Loop
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Accessible Ticket Machines
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Ramp For Train Access
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Nearest stations with more facilitiesRedcar CentralMiddlesbrough
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Accessible toilets
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Step Free Access
- Category C Station
This station is now closed
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Ticket Gates
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Impaired Mobility Set Down
There is no public access to this station.
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Custom House (Elizabeth line) facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Oystercard Topup
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Oyster Comments
Oyster cards can only be purchased from ticket machines.
Zone 3
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Smartcard Issued
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Smartcard Validator
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Smartcard Comments
Traveling with Contactless is available
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TravelcardZone 3
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Penalty FaresPenalty fares apply for XR
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Facilities
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Car Park
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Seated Area
Covered seating available on platform A & B
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Waiting Room
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Station Buffet
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Toilets
An accessible toilet is located in the ticket hall on the paid side of the ticket barrier. This toilet is operated without a radar key.
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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CCTV
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Toilets
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Available
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Location
An accessible toilet is located in the ticket hall on the paid side of the ticket barrier. This toilet is operated without a radar key.
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Accessible toilets
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Wifi
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Available
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Contact Detailshttps://www.nationalrail.co.uk/
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Operator Name
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Information Available From StaffYes - from help point
Yes - from information point -
Information Services Open
Station staffed from first train until last
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.
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Ticket gates
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Bicycle Facilities
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Spaces0
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ShelteredNo
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Cctv
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Location
Located next to Bus Stop D on Victoria Dock Road / Custom House Station
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Annotation
Note that these are Council-owned cycle stands, located outside the front of the station.
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TypeStands
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Accessibility
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Helpline
0343 222 1234
https://www.nationalrail.co.uk/ -
Staff Help Available
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Induction Loop
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Accessible Ticket Machines
An accessible ticket machine is located within the stations entrance.
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Ramp For Train Access
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Accessible Taxis
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Accessible toilets
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Step Free Access
- Accessibility Category A. This station has step-free access to all platforms
- Staff ramp assistance is always available if required.
- Accessible seating is available on platforms A and B.
- Wheelchairs available from first to last train.
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Ticket Gates
Ticket gates are staffed from first to last train.
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Impaired Mobility Set Down
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Wheelchairs Available
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