Trains from Nottingham Train Station
to Ilford
Book your tickets
Nottingham Train Station facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
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Smartcard Comments
Collect and top your Smartcard at this location
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Penalty FaresPenalty fares apply for EM
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Facilities
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Car Park
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First Class Lounge
Located
Between Platform 4/5 - Currently Closed.
Tickets Accepted
All First Class ticket holders
Facilities
All First Class ticket holders
Refreshments
Complimentary tea and coffee & newspapers
Wi-Fi
Yes
Showers
No
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Seated Area
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Waiting Room
There is an Assisted Travel Lounge located at the front of the train stations, once you pass through the barriers. Heating waiting rooms on all platforms except platform 7, along with sheltered platform waiting areas with accessible seating (all platforms).
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Trolleys
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Station Buffet
Cafes and vending machines.
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Toilets
The toilets are located on the Southern Concourse, Platform 1/3 and Platform 5/6. The National key toilets are located on the Southern Concourse, Platform 1/3 and Platform 5/6; these toilets are operated by a radar key. Toilet opening times:
- Monday to Friday: 06:00 to 20:00
- Saturday: 06:00 to 20:00
- Sunday: 07:15 to 20:00
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Accessible toilets
The National key toilets are located on the Southern Concourse, Platform 1/3 & Platform 5/6; these toilets are operated by a radar key.
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Baby Change
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Telephones
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Wi Fi
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Atm Machine
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Shops
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Rail replacement locations
Rail replacement buses will pick up and drop off from Carrington Street, at the front of the station.
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CCTV
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Toilets
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Available
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Location
The toilets are located on the Southern Concourse, Platform 1/3 and Platform 5/6. The National key toilets are located on the Southern Concourse, Platform 1/3 and Platform 5/6; these toilets are operated by a radar key. Toilet opening times:
- Monday to Friday: 06:00 to 20:00
- Saturday: 06:00 to 20:00
- Sunday: 07:15 to 20:00
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Accessible toilets
The National key toilets are located on the Southern Concourse, Platform 1/3 & Platform 5/6; these toilets are operated by a radar key.
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/03457 125678 -
Available
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Operator NameEast Midlands Railway lost property office is located at Nottingham. We will try to contact the owner if they can be identified, the item will be kept for 3 months (unless it is perishable) and a record is kept.
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Information Available From StaffYes - from information point
Yes - from ticket office -
Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help Points
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Ticket gates
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Parking
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Contact Details
£3.00 Evening car park fare is available from 1800 until 0230.
Url: https://www.nationalrail.co.uk/ -
NameStation Car Park
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Spaces957
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ChargesDaily: £9.50
Weekly: £29.00
Monthly: £95.00
Three Monthly: £257.00
Annual: £950.00
Saturday: £5.00
Sunday: £5.00
Note:£3.00 Evening car park fare is available from 1800 until 0230.
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Number Accessible Spaces45
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces140
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ShelteredYes
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Cctv
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Location
Cycle hub located on ground floor of multi-storey car park on Queens Road.
Additional stands in secure compound adjacent to Platform 1 on Station Road.
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Annotation
Cycle hub open 24 hours. Changing facilities and toilet available. Cycle repairs available at Russell's Bicycle Shed.
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TypeCompounds
Stands
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Accessibility
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Helpline
08000 11 33 23
https://www.nationalrail.co.uk/ -
Staff Help Available
Passenger Assistance meeting point is located in the concourse or at the ticket gates.
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Staff help available opening hoursMon-Sun 24h
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Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Accessible Taxis
Taxi number displayed on useful information poster at station.
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Accessible Public Telephones
none
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Accessible toilets
The National key toilets are located on the Southern Concourse, Platform 1/3 & Platform 5/6; these toilets are operated by a radar key.
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Step Free Access
This is a category A access station. There are lifts available to all platforms and there is level and ramp access to the concourse and ticket office/machines.
This station has tactile paving at the edge of each platform.
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Ticket Gates
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Impaired Mobility Set Down
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Wheelchairs Available
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First Class lounge
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Available
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Details
Located
Between Platform 4/5 - Currently Closed.
Tickets Accepted
All First Class ticket holders
Facilities
All First Class ticket holders
Refreshments
Complimentary tea and coffee & newspapers
Wi-Fi
Yes
Showers
No
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Ilford facilities
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Ticket office
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Ticket Office
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
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Oystercard Topup
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Oyster Comments
Oyster cards are available at Ticket Vending Machines at all entrances of this station.
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Smartcard Issued
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Smartcard Validator
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Smartcard Comments
Travelling with Contactless is available.
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TravelcardZone 4
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Penalty FaresPenalty fares apply for LE
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Facilities
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Car Park
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Seated Area
Platform 3 - Waiting Rooms, Waiting Shelter available, Multiple covered seats under canopy.
Platform 4 - Covered seats available under canopy.
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Waiting Room
- There are two step free, heated waiting rooms located on Platform 3.
- The waiting room located next to the ladies toilets has an automatic door function.
- Both waiting rooms are open from first to last train.
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Station Buffet
Coffee & snacks located on platform 3
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Toilets
Platform 3
Platform 4 - Accessible Toilet - Radar Key Required
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Accessible toilets
An accessible temporary toilet is located on Platform 4, which is operated with a radar key.
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Baby Change
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Telephones
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Wi Fi
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Atm Machine
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Rail replacement locationshttps://assets.nationalrail.co.uk/e8xgegruud3g/7xBskoHTidP6D0oLyZjXQX/e7271c5b1d254a072ebf5a712190000d/DR_D_Ilford_CRL-064_CRL-065.pdf
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CCTV
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Toilets
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Available
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Location
Platform 3
Platform 4 - Accessible Toilet - Radar Key Required
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Accessible toilets
An accessible temporary toilet is located on Platform 4, which is operated with a radar key.
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Contact Detailshttps://www.nationalrail.co.uk/
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Available
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Operator Name
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Information Available From StaffYes - from help point
Yes - from ticket office -
Information Services Open
Staffed from first train until last.
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.
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Ticket gates
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Bicycle Facilities
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Spaces0
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ShelteredYes
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Cctv
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Location
On platform 4
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TypeRacks
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Accessibility
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Helpline
0343 222 1234
https://www.nationalrail.co.uk/ -
Staff Help Available
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Induction Loop
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Accessible Ticket Machines
Accessible ticket machines are located at all entrances.
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Accessible Taxis
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Accessible toilets
An accessible temporary toilet is located on Platform 4, which is operated with a radar key.
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Step Free Access
- Accessibility Category B1. This station has step-free access to all platforms from Cranbrook Road and Ilford Hill entrances.
- Step free access is not available from York Road Entrance.
- Staff ramp assistance is always available.
- Wheelchairs available from first to last train.
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Ticket Gates
Ilford has a Secure Station accreditation
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Impaired Mobility Set Down
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Wheelchairs Available
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