Mouldsworth to Hockley train times
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Mouldsworth facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard Topup
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Smartcard Validator
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Smartcard CommentsMore information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car Park
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First Class Lounge
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Seated Area
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Waiting Roomno shelter only
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Trolleys
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Station Buffet
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Toilets
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Baby Change
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Telephones
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Wi Fi
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Web Kiosk
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Post Box
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Tourist Information
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Atm Machine
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Bureau De Change
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Shops
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Rail replacement locations
Replacement transport will pick up/drop off in the station car park.
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CCTV
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Staffing and customer services
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Staffing Levelunstaffed
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
OpenOpen 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services OpenInformation available 24/7 through the customer experience centre 0800 200 6060
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Customer Help Points
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Ticket gates
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Parking
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Contact Details0800 200 6060
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Operator NameNorthern
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NameStation Car Park
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Spaces15
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Charges
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces0
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ShelteredNo
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Cctv
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Accessibility
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Helpline0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
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Staff help available
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Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Accessible Public TelephonesThe highest operating part of the telephone is 1140 mm above floor level.
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Step Free Access
- Category B Station
- Please note there are no tactile pavings at this station
Coverage: no Part Of Station -
Impaired Mobility Set DownNo designated area is provided. Street set down only available.
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Wheelchairs Available
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Hockley facilities
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Ticket office
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Ticket Office
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
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Smartcard Issued
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
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Smartcard CommentsGreater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart
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Facilities
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Car Park
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First Class Lounge
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Seated Area
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Waiting Room
Heated waiting rooms on both platforms
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Trolleys
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Station Buffet
Coffee stand, limited opening hours
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ToiletsThe toilets including accessible (radar key) toilets are on platform 1
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Accessible toilets
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Baby Change
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TelephonesUsage Type: Cards And Coins
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Wi Fi
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Web Kiosk
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Post Box
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Tourist Information
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Atm MachineLocated outside the station
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Bureau De Change
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Shops
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Rail replacement locations
Replacement transport stops are away from the Station, Located on Spa Road.
Customers wishing to travel to Shenfield/London should use the Public bus stop located opposite CO-OP Funeral care.
Customers wishing to travel towards Southend Victoria & Southend Airport should use the bus stop located next to CO-OP Funeral Care.
Directional Signage is provided at the station entrance and at both Public Bus Stops.
Check before travel.
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CCTV
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Toilets
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Available
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LocationThe toilets including accessible (radar key) toilets are on platform 1
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Accessible toilets
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Wifi
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Annotation
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Available
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Staffing and customer services
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Staffing LevelPart time
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Lost property
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Contact Detailshttps://www.nationalrail.co.uk/
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
Help point avaiable on platform 1.
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Ticket gates
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Parking
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Contact DetailsEmail Address: [email protected]
Url: http://www.ncp.co.uk -
Operator NameNational Car Parks Ltd
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NameStation Car Park
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Spaces147
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ChargesOff-peak: £5.00
Per Hour: N/A
Daily: £7.80
Weekly: £32.00
Monthly: £132.00
Three Monthly: £377.00
Six Monthly: N/A
Annual: £1318.00
Saturday: £3.50
Sunday: £3.50 -
Number Accessible Spaces4
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces80
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ShelteredYes
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Cctv
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Location
Within car park
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TypeWheel Racks
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Accessibility
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Helpline0800 028 28 78
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 08:00 to 20:00
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Staff Help Available
Most services are operated as driver only meaning there are no other staff onboard. Customers requiring assistance who haven't booked are advised to speak to a member of staff at the ticket office when it's open or use the ticket vending machine help button outside of that time. Please be aware that it may take longer to arrange your assistance if you do not book. Mobile assistance teams also operate within the area and can be available to assist with boarding and alighting for booked assists between the hours of 06:00 - 21:00. Outside of this time alternative transport will be supplied.
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Staff help available opening hoursMon-Fri 06:00 to 19:30
Sat 06:00 to 19:40
Sun 08:10 to 15:40 -
Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Accessible Taxis
Details of nearest taxis are shown on station information poster
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Accessible toilets
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Step Free Access
This station has step free access to both platforms but not between platforms (footbridge only). Step free access to the Shenfield / London bound side is the same side as the ticket office. The Southend bound platform is accessed from Plumberow Avenue approximately 500 metres away.
This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the ticket office.
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Impaired Mobility Set Down
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Wheelchairs Available
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