Trains from Manchester Victoria Station
to Ashford International (Eurostar)
Book your tickets
Station Message
The accessible toilets are out of order at Manchester Victoria station.
Manchester Victoria Station facilities
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Ticket office
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Ticket Office
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
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Smartcard Issued
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Smartcard Topup
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Smartcard Validator
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car Park
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Seated Area
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Waiting Room
There are no designated waiting rooms, but the station concourse and platforms are fully canopied
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Trolleys
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Station Buffet
There is a large cafe with seating plus a number of smaller cafes and coffee / news outlets on the main concourse area.
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Toilets
A key is available in the Duty's Manager's office.
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Accessible toilets
April 2024, Toilets are currently out of service due to refurbishment
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Baby Change
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Telephones
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Wi Fi
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Post Box
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Rail replacement locations
Pick up point is on Station Approach (M3 1WY) directly outside the station main entrance, outside the M & S shop."Л"Л"Л"Л"Л"Л"Л
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CCTV
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Toilets
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Available
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Location
A key is available in the Duty's Manager's office.
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Accessible toilets
April 2024, Toilets are currently out of service due to refurbishment
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
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Ticket gates
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Bicycle Facilities
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Spaces38
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ShelteredNo
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Cctv
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Location
Next to lifts by platform 3
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Annotation
38 cycle stands on platform and approach
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TypeStands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
Customer Service Office at the end of the barriers, Meeting point in front of the customer service office branded for passenger assistance
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Staff help available opening hoursMon-Sun 05:45 to 00:25
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Induction Loop
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Accessible Ticket Machines
Accepts Cash & Cards
Located near the ticket office.
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Height Adjusted Ticket Office Counter
There is a disabled counter at the station and can be used when requested
.
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Ramp For Train Access
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Accessible toilets
April 2024, Toilets are currently out of service due to refurbishment
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Step Free Access
- Category A Station
- Scooter Friendly Station
Step free access around the whole station via use of lifts between platforms 3-6, connection with Manchester Metrolink using ramps
To find our more about travelling around this station, please see the 360 map click here
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Ticket Gates
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Impaired Mobility Set Down
No designated area is provided. The station front may be used for set down purposes.
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Wheelchairs Available
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Ashford International (Eurostar) facilities
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Ticket office
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Ticket Office
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Smartcard Issued
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Smartcard Validator
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Penalty FaresPenalty fares apply for ES
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Facilities
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Car Park
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First Class Lounge
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Seated Area
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Waiting Room
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Trolleys
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Station Buffet
Food / drink oultets on the main concourse and departures lounge
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Toilets
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Tourist Information
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Atm Machine
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Bureau De Change
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CCTV
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Toilets
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Available
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Accessible toilets
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Contact Detailshttps://www.nationalrail.co.uk/
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Available
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Customer Services cover every aspect of the passengers journey through the Terminal to the Train.
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Customer Help Points
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Ticket gates
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Parking
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Car Park 1
Notes
Number Accessible Spaces: 0
Accessible Car Park Equipment: Yes
Cctv: NoWebsite
https://www.nationalrail.co.uk/ -
Car Park 2
Notes
Number Accessible Spaces: 0
Accessible Car Park Equipment: Yes
Cctv: NoWebsite
https://www.nationalrail.co.uk/ -
Car Park 3
Notes
Operator Name: Eurostar
Name: Station Car Park
Spaces: 1294
Number Accessible Spaces: 0
Accessible Car Park Equipment: Yes
Cctv: NoWebsite
https://www.nationalrail.co.uk/Opening Times
Mon-Sun 24hCharges
Daily: £4.70
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Bicycle Facilities
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Spaces12
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ShelteredNo
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Cctv
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TypeStands
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Accessibility
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Helpline
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Staff Help Available
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Induction Loop
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Accessible Ticket Machines
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Ramp For Train Access
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Accessible Taxis
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Accessible toilets
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Step Free Access
Ramps and lifts available
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Ticket Gates
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Impaired Mobility Set Down
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Wheelchairs Available
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First Class lounge
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Available
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Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.