Trains from Macclesfield Train Station
to Brent Cross West
Book your tickets
Macclesfield Train Station facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
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Penalty FaresPenalty fares apply for VT
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Facilities
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Car Park
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Seated Area
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Waiting Room
Indoor and heated seating with automatic doors on Platform 2, outdoor seating and in the cafe on Platform 1.
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Trolleys
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Station Buffet
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Toilets
The accessible toilets are located on Platform 1.
Opening hours:
Monday to Friday: 5:30am to 12:15am
Saturday: 6.00am to 12:15am
Sunday: 7:30am to 12:15am
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Accessible toilets
An accessible toilet is available on Platform 1
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Baby Change
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Telephones
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Wi Fi
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Shops
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Rail replacement locations
Pick Up / Drop Off on station forecourt.
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CCTV
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Toilets
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Available
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Location
The accessible toilets are located on Platform 1.
Opening hours:
Monday to Friday: 5:30am to 12:15am
Saturday: 6.00am to 12:15am
Sunday: 7:30am to 12:15am
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Accessible toilets
An accessible toilet is available on Platform 1
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Wifi
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Annotation
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Available
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Contact Detailshttps://www.nationalrail.co.uk/
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Available
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Operator Name
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Information Available From StaffYes - from help point
Yes - from ticket office -
Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help Points
Help point available in the car park.
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Ticket gates
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Parking
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Car Park 1
Notes
For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website
Different rates apply to non rail users, please speak to a member of staff.
Operator Name: Avanti West Coast
Name: Upper Station Car Park
Spaces: 19
Number Accessible Spaces: 2
Accessible Car Park Equipment: No
Accessible Car Park Equipment Note:Please note there is a slight gradient from this car park to the station building
Cctv: YesWebsite
https://www.nationalrail.co.uk/Opening Times
Mon-Sun 24hCharges
Daily: £12.50
Monthly: £132.00
Three Monthly: £374.00
Annual: £1,200.00
Saturday: £4.50
Sunday: £4.50
Note:For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website
Different rates apply to non rail users, please speak to a member of staff.
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Car Park 2
Notes
For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website
Different rates apply to non rail users, please speak to a member of staff.
Operator Name: Avanti West Coast
Name: Lower Station Car Park
Spaces: 38
Number Accessible Spaces: 0
Accessible Car Park Equipment: Yes
Accessible Car Park Equipment Note:This car park is downhill from the main station building
Cctv: YesWebsite
https://www.nationalrail.co.uk/Opening Times
Mon-Sun 24hCharges
Daily: £12.50
Monthly: £132.00
Three Monthly: £374.00
Annual: £1,200.00
Saturday: £4.50
Sunday: £4.50
Note:For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website
Different rates apply to non rail users, please speak to a member of staff.
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Bicycle Facilities
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Spaces48
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ShelteredYes
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Cctv
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Location
Located on the North end of Platform 1
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Annotation
Stands and wheel racks are free to use. 24 hoops on Platform 1 (2 x cycles per hoop = 48 spaces)
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TypeStands
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Accessibility
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Helpline
08000 158 123 (08000 158 124 Textphone)
https://www.nationalrail.co.uk/ -
Staff Help Available
Assistance meeting point at the ticket office. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.
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Staff help available opening hoursMon-Sat 05:30 to 00:15
Sun 07:30 to 00:00 -
Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Accessible Taxis
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Accessible toilets
An accessible toilet is available on Platform 1
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Step Free Access
Category B1 - Step free access to all platforms. Access to platform 1 via steep ramp. Access to Platform 2/3 via lift
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Ticket Gates
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Impaired Mobility Set Down
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Wheelchairs Available
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Brent Cross West facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Oystercard Topup
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Smartcard Issued
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Smartcard Topup
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Smartcard Validator
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Penalty FaresPenalty fares apply for TL
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Facilities
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Car Park
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Seated Area
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Waiting Room
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Station Buffet
On platform 1
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Toilets
On platforms 1 and 2
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Accessible toilets
A radar key is required.
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locationshttps://assets.nationalrail.co.uk/e8xgegruud3g/1bnGyZNPeeHTEjJshuDISq/865c9da14a188451a6cc0c65e64d80b8/2024-03_CI_TL_RRB_BCZ_DR.pdf
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CCTV
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Toilets
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Available
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Location
On platforms 1 and 2
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Accessible toilets
A radar key is required.
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Annotation
For further details on how to report lost property see the Thameslink website.
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Contact Detailshttps://www.nationalrail.co.uk/
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Information Available From StaffYes - from help point
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
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Ticket gates
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Bicycle Facilities
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Spaces100
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ShelteredYes
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Cctv
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TypeStands
Racks
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Accessibility
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Helpline
If you require assistance on your journey, please contact our assisted travel helpline to discuss your requirements on: Email - [email protected] | Phone - 0800 058 2844 | Textphone - 0800 138 1018
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed.
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Staff help available opening hoursMon-Sun 24h
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Induction Loop
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Accessible Ticket Machines
All Thameslink ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
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Ramp For Train Access
A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed.
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Accessible Taxis
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Accessible toilets
A radar key is required.
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Step Free Access
Category A: This station has step-free access to all platforms
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Ticket Gates
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Impaired Mobility Set Down
Station entrance
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Wheelchairs Available
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