Trains from Kents Bank
to Pembrey & Burry Port
Book your tickets
Kents Bank facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard Topup
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Smartcard Validator
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car Park
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Seated Area
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Waiting Room
no shelter only
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Station Buffet
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Toilets
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locations
Up to, and including Sunday 14th April, Rail replacement services will collect from the local bus stops on Allithwaite Road (B5277) at the junction with Kirkhead Road.
From Monday April 15th, a minibus will serve Kents Bank station and collect from the Station entrance on Kentsford Rd.
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CCTV
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Toilets
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Accessible toilets
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Staffing and customer services
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Staffing Levelunstaffed
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Passenger Information SystemsDepartureScreens
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Customer Help Points
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Ticket gates
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Bicycle Facilities
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Spaces0
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ShelteredNo
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Cctv
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TypeCompounds
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
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Induction Loop
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Accessible Ticket Machines
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Ramp For Train Access
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Accessible toilets
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Step Free Access
- Category B Station
- This station only has tactile paving on platform 2
- This station only has tactile paving on platform 3
Lancaster Platform: Step free access from Kentsford Road down gently sloping path onto platform. Barrow platform is reached via Lancaster platform down platform end ramp, cross tracks by means of foot crossing with tactile surface then up platform end ramp onto platform. Care must be taken when using the crossing. Access onto trains by means of wheelchair ramp is dependent on the type of train. Contact Travel Assistance Helpline for information.
To find our more about travelling around this station, please see the 360 map click here
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Ticket Gates
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Impaired Mobility Set Down
No designated area is provided. Street set down only available.
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Station Message
The ticket office at this station is now permanently closed.
To buy tickets, please
- use the TfW App
- use the ticket machine at this station
- visit tfw.wales
- use Payzone at Cadno Furniture & Antiques, 62 Station Road, Burry Port, SA16 0LW.
Please note that the platforms at this station have a gentle slope. Please apply brakes to pushchairs and wheelchairs when waiting on the platform for a train.
Pembrey & Burry Port facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard Topup
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Smartcard Validator
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Smartcard Comments
Load a pre-purchased season ticket onto a smartcard using the ticket vending machine.
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Penalty FaresTrain Operator: AW
Url: https://tfwrail.wales/policies-and-reports/revenue-protection-policy
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Facilities
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Car Park
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Seated Area
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Waiting Room
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Station Buffet
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Toilets
A nearest local authority toilet is located outside the station.
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Post Box
Outside the station.
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Atm Machine
Located outside the station.
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Rail replacement locations
The rail replacement bus stop is a local bus stop on Seaview Terrace.
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CCTV
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Toilets
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Accessible toilets
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Staffing and customer services
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Staffing Levelunstaffed
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/03333 211 202 -
Available
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Operator Name
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Information Available From StaffYes - from help point
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Passenger Information SystemsDeparture Screens
Arrival Screens -
Customer Help Points
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Ticket gates
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Parking
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Contact Details
Url: https://www.nationalrail.co.uk/03333211202 -
NameStation Car Park
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Spaces7
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ChargesFree
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Number Accessible Spaces0
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces10
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ShelteredYes
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Cctv
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Location
Five lockers providing for parking for up to five bicycles are located on the both platforms.
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Annotation
Lockers are provided on both platforms, but additional sheffield stands and rail cycle parking is provided in Carmarthenshire County Council's car park adjacent to the station
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TypeLockers
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Accessibility
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Helpline
03333 211202
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 08:00 to 20:00
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Staff Help Available
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Accessible Ticket Machines
The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Accessible Taxis
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Accessible Public Telephones
Stepney Road opposite police station.
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Accessible toilets
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Step Free Access
Category B1.
Step free access to Platform 1 (to Swansea) from Station Road. Step free access to Platform 2 (to Carmarthen. Access between the platforms is available via a footbridge with steps and the roadbridge with pavement.
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Ticket Gates
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Impaired Mobility Set Down
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Wheelchairs Available
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