Trains from Hunts Cross Train Station
to Ashford (Surrey)
Book your tickets
Station Message
Un-booked assistance? No problem.
This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station
Hunts Cross Train Station facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Smartcard Issued
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Smartcard Topup
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Smartcard Validator
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Smartcard Comments
Metro Cards, local Saveaway and Railpass season tickets only. For more information Click here.
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Penalty FaresPenalty fares apply for ME
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Facilities
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Car Park
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Seated Area
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Waiting Room
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Station Buffet
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Toilets
The toilets can be electronically opened by staff in the Booking Office.
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Shops
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Rail replacement locations
Pick Up / Drop Off outside station entrance on Speke Rd.
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CCTV
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Toilets
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Available
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Location
The toilets can be electronically opened by staff in the Booking Office.
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Accessible toilets
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/0151 955 2368 -
Information Available From StaffYes - from help point
Yes - from ticket office -
Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help Points
Located in Ticket Hall.
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Ticket gates
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Parking
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Contact Details0151 555 1111
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Operator NameMerseyrail
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NameStation Car Park
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Spaces30
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ChargesFree
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Number Accessible Spaces2
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces36
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ShelteredNo
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Cctv
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Location
Opposite booking office
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Annotation
Apply for Free Secure Cycle storage access www.merseyrail.org/cycle
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TypeStands
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Accessibility
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Helpline
0151 555 1111
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Fri 07:00 to 19:00
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Staff help available opening hoursMon-Sat 03:51 to 00:26
Sun 07:51 to 00:26 -
Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
Disabled passengers will be offered assistance by station staff.
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Ramp For Train Access
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Accessible Taxis
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Accessible toilets
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Step Free Access
Category A - This station has step-free access to all platforms / the platform.
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Ticket Gates
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Impaired Mobility Set Down
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Ashford (Surrey) facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
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Smartcard Comments
Ashford ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.
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Penalty FaresPenalty fares apply for SW
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Facilities
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Car Park
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Seated Area
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Waiting Room
The waiting room is only opening during ticket office opening hours.
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Station Buffet
Coffee Shop
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Toilets
The toilets are located in the Waiting Room. The National key toilets are located in the Waiting Room; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.
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Accessible toilets
The National key toilets are located in the Waiting Room; these toilets are operated by a radar key.
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Baby Change
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Telephones
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Wi Fi
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Post Box
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Rail replacement locations
Woodthorpe Road - London Transport bus stops
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CCTV
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Toilets
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Available
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Location
The toilets are located in the Waiting Room. The National key toilets are located in the Waiting Room; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.
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Accessible toilets
The National key toilets are located in the Waiting Room; these toilets are operated by a radar key.
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Wifi
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Available
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Staffing and customer services
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Staffing LevelPart time
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Lost property
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Contact Detailshttps://www.southwesternrailway.com/contact-and-help/lost-property
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Open
Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Ashford.
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Information Available From StaffYes - from information point
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Passenger Information SystemsDepartureScreens
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Customer Help Points
Customer Help points are located on every platform
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Ticket gates
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Parking
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NameAshford Car Park
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Spaces92
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ChargesOff-peak: £3.00
Per Hour: £1.00
Daily: £6.00
Weekly: £23.90
Monthly: £84.70
Three Monthly: £254.10
Annual: £847.00
Saturday: £3.00
Sunday: £3.00
Note:Ring Go Code 2036.
Hourly rate available from 1200 from Ring Go O N L Y.
Bank Holiday £3.00.
Off- Peak from 1200 Monday to Friday. Weekend ticket available from 0001 Friday until 0359 Tuesday £9.00.
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Number Accessible Spaces2
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces24
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ShelteredNo
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Cctv
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Location
Car park
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TypeRacks
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Accessibility
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Helpline
0800 5282100
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hoursMon-Fri 06:30 to 10:30
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Induction Loop
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Accessible Ticket Machines
All South Western railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
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Ramp For Train Access
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Accessible Taxis
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Accessible toilets
The National key toilets are located in the Waiting Room; these toilets are operated by a radar key.
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Step Free Access
Step-free category B2 Station. Near-level access to Platform 2 (for trains towards Staines) via main entrance or side gate. Step-free access to Platform 1 (for trains towards London) via separate entrance from long footpath, and short ramp at approx 1:15 gradient. Step-free access between platforms is only via the street (approx 620m).
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Ticket Gates
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Impaired Mobility Set Down
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Wheelchairs Available
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