Trains from Horden
to St Austell
Book your tickets
Horden facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard Topup
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Smartcard Validator
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Smartcard Comments
www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car Park
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Seated Area
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Waiting Room
There are no waiting rooms provided at the station. Shelters are provided on both platforms.
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Station Buffet
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Toilets
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locations
Rail replacement buses pick up and drop off in the station car park.
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CCTV
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Toilets
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Accessible toilets
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Staffing and customer services
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Staffing Levelunstaffed
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
2 help points in shelters and 2 in refuse points.
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Ticket gates
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Parking
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Contact Detailshttps://www.nationalrail.co.uk/
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Operator NameManaged by Durham County Council
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Spaces0
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Number Accessible Spaces0
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces36
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ShelteredNo
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Cctv
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Location
Platform 2
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TypeStands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
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Induction Loop
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Accessible Ticket Machines
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Ramp For Train Access
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Nearest stations with more facilitiesHartlepoolSunderland
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Accessible toilets
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Step Free Access
Category A station, Ramped access to each platform, lengthy ramps between platforms, please allow plenty of time.
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Ticket Gates
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Impaired Mobility Set Down
No designated area is provided. The station front may be used for set down purposes.
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St Austell facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
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Smartcard Comments
Smartcard Accepted
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Penalty FaresPenalty fares apply for GW
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Facilities
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Car Park
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Seated Area
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Station Buffet
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Toilets
The toilets are located on Platforms 1 and 2. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.
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Accessible toilets
The radar key is available from station staff.
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Baby Change
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Telephones
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Wi Fi
Connect to "GWR Free Station WiFi"
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Atm Machine
Located outside the station
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Shops
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Rail replacement locations
East bound buses go from the station carpark. Westbound and Newquay buses go from the bus station
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CCTV
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Toilets
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Available
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Location
The toilets are located on Platforms 1 and 2. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.
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Accessible toilets
The radar key is available from station staff.
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Wifi
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Annotation
Connect to "GWR Free Station WiFi"
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Available
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Staffing and customer services
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Staffing LevelPart time
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Lost property
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Annotation
Whether you"Щve lost something on one of our trains or at a station, we"Щll do our best to find it for you. Once we"Щve got your details, we"Щll start looking. Although it can take up to a week for things to reach us. Register your lost item here
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Contact Detailshttps://www.nationalrail.co.uk/
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Information Available From StaffYes - from help point
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
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Ticket gates
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Parking
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Car Park 1
Notes
Operator Name: A P C O A Parking ( U K) Limited
Name: Station Car Park Winter prices 1st October to 31st March
Spaces: 79
Number Accessible Spaces: 7
Accessible Car Park Equipment: Yes
Cctv: NoWebsite
https://www.nationalrail.co.uk/Opening Times
Mon-Sun 24hCharges
Off-peak: £2.70
Daily: £3.80
Weekly: £19.00
Monthly: £60.00
Three Monthly: £163.00
Annual: £470.00
Saturday: £2.70
Sunday: £2.70
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Car Park 2
Notes
Operator Name: A P C O A Parking ( U K) Limited
Name: Station car park Summer prices 1st April to 30th September
Spaces: 79
Number Accessible Spaces: 7
Accessible Car Park Equipment: Yes
Cctv: NoWebsite
http://www.apcoa.co.ukCharges
Daily: £4.50
Weekly: £22.50
Monthly: £60.00
Three Monthly: £163.00
Annual: £470.00
Saturday: £3.20
Sunday: £3.20
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Bicycle Facilities
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Spaces25
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ShelteredNo
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Cctv
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TypeStands
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Accessibility
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Helpline
08001 971 329 or 18001 0800 197 1329 (Textphone)
https://www.nationalrail.co.uk/ -
Staff Help Available
Meeting point: Ticket office.
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Staff help available opening hoursMon-Fri 05:50 to 19:00
Sat 06:50 to 19:00
Sun 09:45 to 16:45 -
Induction Loop
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Accessible Ticket Machines
Self service Ticket Machine is located at the entrance to platform 2.
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Accessible Taxis
Yes
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Accessible toilets
The radar key is available from station staff.
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Step Free Access
Step Free Category A Station - This station has step free access to both platforms via a liftbridge.
Safety warning - Please be aware that this station has no tactile paving on the platform edge. Please take extra care when using this station.
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Ticket Gates
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Impaired Mobility Set Down
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Wheelchairs Available
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