Trains from Helsby
to Winchfield
Book your tickets
Helsby facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard Topup
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Smartcard Validator
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Smartcard Comments
Load a pre-purchased season ticket onto a smartcard using the ticket vending machine.
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Penalty FaresPenalty fares apply for AW
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Facilities
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Car Park
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Seated Area
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Waiting Room
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Station Buffet
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Toilets
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locations
The rail replacement bus stop is a local bus stop on Chester Road near the Junoon restaurant.
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CCTV
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Toilets
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Accessible toilets
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Staffing and customer services
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Staffing Levelunstaffed
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/03333 211 202 -
Available
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Operator Name
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Information Available From StaffYes - from help point
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Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help Points
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Ticket gates
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Parking
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Car Park 1
Notes
Operator Name: Transport for Wales
Name: Station Car Park
Spaces: 20
Free: Yes
Number Accessible Spaces: 0
Accessible Car Park Equipment: Yes
Cctv: NoWebsite
https://www.nationalrail.co.uk/Opening Times
Mon-Fri 24h -
Car Park 2
Notes
Free: Yes
Number Accessible Spaces: 0
Accessible Car Park Equipment: Yes
Cctv: NoWebsite
https://www.nationalrail.co.uk/ -
Car Park 3
Notes
Free: Yes
Number Accessible Spaces: 0
Accessible Car Park Equipment: Yes
Cctv: NoWebsite
https://www.nationalrail.co.uk/
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Bicycle Facilities
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Spaces10
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ShelteredYes
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Cctv
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Location
Cycle parking is in two locations at Helsby station.
3 Sheffield stands providing parking for up to six bicycles are located under a shelter on Platform 1. Two Sheffield stands providing parking for up to four bicycles are located on Platform 2
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Annotation
4 hoops
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TypeStands
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Accessibility
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Helpline
03333 211202
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 08:00 to 20:00
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Staff Help Available
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Induction Loop
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Accessible Ticket Machines
The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.
Ticket machine is on Chester-bound platform.
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Ramp For Train Access
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Accessible Taxis
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Nearest stations with more facilitiesChester
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Accessible toilets
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Step Free Access
Category B3.
Step free access to the platform from the car park. Platforms 2, 3 and 4 are only accessible via the footbridge.
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Ticket Gates
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Impaired Mobility Set Down
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Winchfield facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
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Smartcard Comments
Winchfield ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.
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Penalty FaresPenalty fares apply for SW
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Facilities
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Car Park
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Seated Area
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Waiting Room
Heated area within the booking hall. Seating is compliant with code of practice.
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Station Buffet
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Toilets
Only accessible toilets are available. The National key toilets are located in the Booking Hall on Platform 1; these toilets are operated by a radar key.
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Accessible toilets
The National key toilets are located in the Booking Hall on Platform 1; these toilets are operated by a radar key.
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locations
Station Forecourt off Station Road
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CCTV
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Toilets
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Available
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Location
Only accessible toilets are available. The National key toilets are located in the Booking Hall on Platform 1; these toilets are operated by a radar key.
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Accessible toilets
The National key toilets are located in the Booking Hall on Platform 1; these toilets are operated by a radar key.
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Wifi
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Annotation
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Available
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Staffing and customer services
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Staffing LevelPart time
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Lost property
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Contact Detailshttps://www.southwesternrailway.com/contact-and-help/lost-property
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Open
Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Winchfield.
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Information Available From StaffYes - from ticket office
Yes - from help point -
Passenger Information SystemsDepartureScreens
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Customer Help Points
Help points are available on all platforms
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Ticket gates
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Parking
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NameWinchfield Car Park
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Spaces320
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ChargesOff-peak: £3.30
Per Hour: £1.10
Daily: £6.60
Weekly: £26.30
Monthly: £93.10
Three Monthly: £279.30
Annual: £931.00
Saturday: £3.30
Sunday: £3.30
Note:Ring Go Code 2021.
Hourly rate available from 1200 from Ring Go O N L Y.
Bank Holiday £3.30.
Off- Peak from 1200 Monday to Friday.
Weekend ticket available from 0001 Friday until 0359 Tuesday £9.90.
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Number Accessible Spaces14
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces50
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ShelteredYes
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Cctv
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Location
Cycle stands are located on platform 1
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Annotation
4 cycle lockers and 46 cycle stand parking spaces
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TypeStands
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Accessibility
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Helpline
0800 5282100
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
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Induction Loop
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Accessible Ticket Machines
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
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Ramp For Train Access
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Accessible Taxis
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Accessible toilets
The National key toilets are located in the Booking Hall on Platform 1; these toilets are operated by a radar key.
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Step Free Access
Step-free category B station - This station has level access from the main entrance to Platform 1 (for trains towards London). There is step-free access from Beauclerk Green to Platform 2 (for trains towards Basingstoke) via a short ramp at a gradient of approximately 1:10, and a separate entrance. There is no step-free access between platforms.
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Ticket Gates
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Impaired Mobility Set Down
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Wheelchairs Available
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