Trains from Helsby
to Solihull
Book your tickets
Helsby facilities
-
Ticket office
-
Ticket Office
-
Prepurchase Collection
-
Ticket Machine
-
Smartcard Issued
-
Smartcard Topup
-
Smartcard Validator
-
Smartcard Comments
Load a pre-purchased season ticket onto a smartcard using the ticket vending machine.
-
Penalty FaresPenalty fares apply for AW
-
-
Facilities
-
Car Park
-
Seated Area
-
Waiting Room
-
Station Buffet
-
Toilets
-
Accessible toilets
-
Baby Change
-
Telephones
-
Wi Fi
-
Rail replacement locations
The rail replacement bus stop is a local bus stop on Chester Road near the Junoon restaurant.
-
CCTV
-
-
Toilets
-
Accessible toilets
-
-
Staffing and customer services
-
Staffing Levelunstaffed
-
Lost property
-
Contact Details
Url: https://www.nationalrail.co.uk/03333 211 202 -
Available
-
Operator Name
-
Information Available From StaffYes - from help point
-
Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help Points
-
Ticket gates
-
-
Parking
-
Car Park 1
Notes
Operator Name: Transport for Wales
Name: Station Car Park
Spaces: 20
Free: Yes
Number Accessible Spaces: 0
Accessible Car Park Equipment: Yes
Cctv: NoWebsite
https://www.nationalrail.co.uk/Opening Times
Mon-Fri 24h -
Car Park 2
Notes
Free: Yes
Number Accessible Spaces: 0
Accessible Car Park Equipment: Yes
Cctv: NoWebsite
https://www.nationalrail.co.uk/ -
Car Park 3
Notes
Free: Yes
Number Accessible Spaces: 0
Accessible Car Park Equipment: Yes
Cctv: NoWebsite
https://www.nationalrail.co.uk/
-
-
Bicycle Facilities
-
Spaces10
-
ShelteredYes
-
Cctv
-
Location
Cycle parking is in two locations at Helsby station.
3 Sheffield stands providing parking for up to six bicycles are located under a shelter on Platform 1. Two Sheffield stands providing parking for up to four bicycles are located on Platform 2
-
Annotation
4 hoops
-
TypeStands
-
-
Accessibility
-
Helpline
03333 211202
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 08:00 to 20:00
-
Staff Help Available
-
Induction Loop
-
Accessible Ticket Machines
The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.
Ticket machine is on Chester-bound platform.
-
Ramp For Train Access
-
Accessible Taxis
-
Nearest stations with more facilitiesChester
-
Accessible toilets
-
Step Free Access
Category B3.
Step free access to the platform from the car park. Platforms 2, 3 and 4 are only accessible via the footbridge.
-
Ticket Gates
-
Impaired Mobility Set Down
-
Solihull facilities
-
Ticket office
-
Ticket Office
-
Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
-
Smartcard Issued
-
Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
-
Smartcard Comments
Chiltern Railways Smartcards can be obtained from www.chilternrailways.co.uk/smart
-
Penalty FaresTrain Operator: CH
Url: https://www.chilternrailways.co.uk/customer-service/penalty-fares
-
-
Facilities
-
Car Park
-
Seated Area
-
Waiting Room
Between Platforms 1 & 2.
-
Station Buffet
-
Toilets
Between platforms 1 and 2
-
Accessible toilets
-
Baby Change
-
Telephones
-
Wi Fi
-
Post Box
Outside the station
-
Atm Machine
Located within a retail outlet on the station
-
Shops
-
Rail replacement locations
Rail replacement bus services depart from the front of the station on Station Approach Road.
-
CCTV
-
-
Toilets
-
Available
-
Location
Between platforms 1 and 2
-
Accessible toilets
-
-
Wifi
-
Available
-
-
Staffing and customer services
-
Staffing LevelFull time
-
Lost property
-
Contact Detailshttps://www.nationalrail.co.uk/
-
Available
-
Information Available From StaffYes - from ticket office
-
Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
On both platforms
-
Ticket gates
-
-
Parking
-
Contact Details
Url: http://www.chilternrailways.co.uk/parkingB91 1LE -
Operator NameChiltern Railways
-
NameStation Car Park
-
Spaces446
-
ChargesDaily: £6.00
Weekly: £22.50
Monthly: £85.00
Annual: £870.00
Saturday: £3.50
Sunday: £3.50
Note:The off peak start time is 12:00 at this station.
-
Number Accessible Spaces8
-
Accessible Spaces Note
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge. Please visit the station ticket office where a member of staff will record your vehicle registration number.
-
Accessible Car Park Equipment
-
Cctv
-
-
Bicycle Facilities
-
Spaces30
-
ShelteredYes
-
Cctv
-
Location
on platform 1
-
TypeStands
-
-
Accessibility
-
Helpline
03456 005 165
https://www.nationalrail.co.uk/ -
Staff Help Available
Passenger Assistance Meeting Point is in the booking office.
If you are travelling before or after the station Booking office is staffed, please proceed to the platform and our Train Manager will assist you to board or alight the service.
-
Staff help available opening hoursMon-Fri 05:35 to 00:00
Sat 06:15 to 00:00
Sun 09:10 to 23:50 -
Induction Loop
-
Accessible Ticket Machines
-
Height Adjusted Ticket Office Counter
-
Ramp For Train Access
-
Accessible Taxis
If you would like us to assist you in booking an accessible taxi for your onward journey please contact 03456 005 165.
-
Accessible toilets
-
Step Free Access
Step Free Access Category A. Step free access to platforms via lifts.
-
Ticket Gates
-
Impaired Mobility Set Down
In short-stay car park.
-