Trains from Helsby
to Dunbar
Book your tickets
Helsby facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard Topup
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Smartcard Validator
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Smartcard Comments
Load a pre-purchased season ticket onto a smartcard using the ticket vending machine.
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Penalty FaresPenalty fares apply for AW
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Facilities
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Car Park
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Seated Area
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Waiting Room
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Station Buffet
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Toilets
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locations
The rail replacement bus stop is a local bus stop on Chester Road near the Junoon restaurant.
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CCTV
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Toilets
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Accessible toilets
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Staffing and customer services
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Staffing Levelunstaffed
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/03333 211 202 -
Available
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Operator Name
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Information Available From StaffYes - from help point
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Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help Points
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Ticket gates
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Parking
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Car Park 1
Notes
Operator Name: Transport for Wales
Name: Station Car Park
Spaces: 20
Free: Yes
Number Accessible Spaces: 0
Accessible Car Park Equipment: Yes
Cctv: NoWebsite
https://www.nationalrail.co.uk/Opening Times
Mon-Fri 24h -
Car Park 2
Notes
Free: Yes
Number Accessible Spaces: 0
Accessible Car Park Equipment: Yes
Cctv: NoWebsite
https://www.nationalrail.co.uk/ -
Car Park 3
Notes
Free: Yes
Number Accessible Spaces: 0
Accessible Car Park Equipment: Yes
Cctv: NoWebsite
https://www.nationalrail.co.uk/
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Bicycle Facilities
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Spaces10
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ShelteredYes
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Cctv
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Location
Cycle parking is in two locations at Helsby station.
3 Sheffield stands providing parking for up to six bicycles are located under a shelter on Platform 1. Two Sheffield stands providing parking for up to four bicycles are located on Platform 2
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Annotation
4 hoops
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TypeStands
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Accessibility
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Helpline
03333 211202
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 08:00 to 20:00
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Staff Help Available
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Induction Loop
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Accessible Ticket Machines
The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.
Ticket machine is on Chester-bound platform.
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Ramp For Train Access
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Accessible Taxis
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Nearest stations with more facilitiesChester
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Accessible toilets
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Step Free Access
Category B3.
Step free access to the platform from the car park. Platforms 2, 3 and 4 are only accessible via the footbridge.
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Ticket Gates
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Impaired Mobility Set Down
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Dunbar facilities
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Ticket office
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Ticket Office
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
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Smartcard Issued
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Smartcard Validator
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Penalty FaresPenalty fares apply for GR
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Facilities
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Car Park
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Seated Area
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Waiting Room
Part of ticket office building
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Trolleys
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Station Buffet
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Toilets
The toilets are located in the Booking Hall. The toilet facilities are only available during Ticket Office opening hours.
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locations
Rail Replacement Coaches leave from the front of the station.
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CCTV
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Toilets
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Available
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Location
The toilets are located in the Booking Hall. The toilet facilities are only available during Ticket Office opening hours.
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Accessible toilets
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Staffing and customer services
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Staffing LevelPart time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/03301 092 833 -
Operator Name
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Information Available From StaffYes - from help point
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Passenger Information SystemsDepartureScreens
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Customer Help Points
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Ticket gates
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Parking
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Car Park 1
Notes
Operator Name: Scot Rail
Name: Station Car Park
Spaces: 76
Number Accessible Spaces: 6
Accessible Spaces Note:Parking is free for disabled customers parking in Blue Badge spaces displaying a valid International Blue Badge
Accessible Car Park Equipment: Yes
Cctv: YesWebsite
https://www.nationalrail.co.uk/Opening Times
Mon-Sun 24hCharges
Per Hour: £2.00
Daily: £4.00
Weekly: £16.00
Monthly: £56.00
Three Monthly: £167.00
Annual: £432.00
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Car Park 2
Notes
Operator Name: Scot Rail
Name: Short stay
Number Accessible Spaces: 0
Accessible Car Park Equipment: No
Cctv: NoWebsite
https://www.nationalrail.co.uk/Charges
Per Hour: £2.00
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Bicycle Facilities
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Spaces48
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ShelteredNo
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Cctv
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Location
Within car park
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TypeStands
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Accessibility
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Helpline
Tel: 0800 046 1634 and 18001 0800 046 1634 (Deaf and customers who are hard of hearing)
https://www.nationalrail.co.uk/ -
Staff help available opening hoursMon-Fri 06:10 to 21:15
Sat 07:00 to 20:00
Sun 11:15 to 18:30 -
Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Accessible Taxis
Staff members telephone Taxi firm for customers, arrive within a few minutes
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Accessible toilets
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Step Free Access
This is a Category A station. This station has step-free access to single platform. The Passenger Assist meeting point is at the Ticket Office
Blue Badge parking bays: 6
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Ticket Gates
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Impaired Mobility Set Down
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Wheelchairs Available
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