Trains from Helsby
to Chorleywood
Book your tickets
Helsby facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard Topup
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Smartcard Validator
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Smartcard Comments
Load a pre-purchased season ticket onto a smartcard using the ticket vending machine.
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Penalty FaresPenalty fares apply for AW
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Facilities
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Car Park
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Seated Area
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Waiting Room
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Station Buffet
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Toilets
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locations
The rail replacement bus stop is a local bus stop on Chester Road near the Junoon restaurant.
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CCTV
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Toilets
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Accessible toilets
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Staffing and customer services
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Staffing Levelunstaffed
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/03333 211 202 -
Available
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Operator Name
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Information Available From StaffYes - from help point
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Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help Points
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Ticket gates
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Parking
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Car Park 1
Notes
Operator Name: Transport for Wales
Name: Station Car Park
Spaces: 20
Free: Yes
Number Accessible Spaces: 0
Accessible Car Park Equipment: Yes
Cctv: NoWebsite
https://www.nationalrail.co.uk/Opening Times
Mon-Fri 24h -
Car Park 2
Notes
Free: Yes
Number Accessible Spaces: 0
Accessible Car Park Equipment: Yes
Cctv: NoWebsite
https://www.nationalrail.co.uk/ -
Car Park 3
Notes
Free: Yes
Number Accessible Spaces: 0
Accessible Car Park Equipment: Yes
Cctv: NoWebsite
https://www.nationalrail.co.uk/
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Bicycle Facilities
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Spaces10
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ShelteredYes
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Cctv
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Location
Cycle parking is in two locations at Helsby station.
3 Sheffield stands providing parking for up to six bicycles are located under a shelter on Platform 1. Two Sheffield stands providing parking for up to four bicycles are located on Platform 2
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Annotation
4 hoops
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TypeStands
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Accessibility
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Helpline
03333 211202
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 08:00 to 20:00
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Staff Help Available
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Induction Loop
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Accessible Ticket Machines
The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.
Ticket machine is on Chester-bound platform.
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Ramp For Train Access
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Accessible Taxis
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Nearest stations with more facilitiesChester
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Accessible toilets
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Step Free Access
Category B3.
Step free access to the platform from the car park. Platforms 2, 3 and 4 are only accessible via the footbridge.
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Ticket Gates
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Impaired Mobility Set Down
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Chorleywood facilities
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Ticket office
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Ticket Office
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Ticket Machine
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Oystercard Topup
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Smartcard Issued
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Smartcard Validator
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TravelcardZone 7
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Penalty FaresPenalty fares apply for LT
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Facilities
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Car Park
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Seated Area
There are no seats in the ticket hall. Seats are available on the platform.
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Waiting Room
Southbound platform only
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Station Buffet
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Toilets
Male and female toilets are available on the southbound platform - no charge.
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Post Box
Outside Station Entrance Southbound side
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Rail replacement locations
Outside main station entrance adjacent to southbound platform
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CCTV
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Toilets
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Available
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Location
Male and female toilets are available on the southbound platform - no charge.
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Accessible toilets
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/0845 330 9882 -
Information Available From StaffYes - from help point
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Customer Help Points
London Underground staff are available when trains are running.
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Ticket gates
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Parking
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Contact Details0845 050 7080
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Operator NameNational Car Parks Ltd
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NameStation Car Park
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Spaces0
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Number Accessible Spaces6
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces8
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ShelteredYes
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Cctv
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Location
Southbound platform only
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Annotation
Southbound platform only
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TypeStands
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Accessibility
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Helpline
0343 222 1234 or 020 3031 9331 (Textphone)
https://www.nationalrail.co.uk/ -
Staff Help Available
London Underground staff are available from first to last service
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Staff help available opening hoursMon-Sun 24h
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Induction Loop
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Accessible Ticket Machines
Accessible ticket machines sell tickets suitable for use on London Underground services, including Travelcards. Where tickets for National Rail services are not available through an accessible ticket machine, ticket office staff provide assistance where possible.
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Height Adjusted Ticket Office Counter
Ticket office staff provide assistance where possible. See ticket office opening hours.
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Ramp For Train Access
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Accessible Taxis
Contact taxi operator directly
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Accessible toilets
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Step Free Access
This station has step-free access to all platforms. There is level access between the car park and northbound platform, and between the main entrance and the southbound platform, with a ramped subway between platforms.
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Ticket Gates
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Impaired Mobility Set Down
Drop-off point close by with drop kerb but no safe crossing.
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