Trains from Helsby
to Bodmin Parkway
Book your tickets
Helsby facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard Topup
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Smartcard Validator
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Smartcard Comments
Load a pre-purchased season ticket onto a smartcard using the ticket vending machine.
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Penalty FaresPenalty fares apply for AW
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Facilities
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Car Park
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Seated Area
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Waiting Room
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Station Buffet
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Toilets
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locations
The rail replacement bus stop is a local bus stop on Chester Road near the Junoon restaurant.
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CCTV
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Toilets
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Accessible toilets
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Staffing and customer services
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Staffing Levelunstaffed
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/03333 211 202 -
Available
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Operator Name
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Information Available From StaffYes - from help point
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Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help Points
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Ticket gates
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Parking
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Car Park 1
Notes
Operator Name: Transport for Wales
Name: Station Car Park
Spaces: 20
Free: Yes
Number Accessible Spaces: 0
Accessible Car Park Equipment: Yes
Cctv: NoWebsite
https://www.nationalrail.co.uk/Opening Times
Mon-Fri 24h -
Car Park 2
Notes
Free: Yes
Number Accessible Spaces: 0
Accessible Car Park Equipment: Yes
Cctv: NoWebsite
https://www.nationalrail.co.uk/ -
Car Park 3
Notes
Free: Yes
Number Accessible Spaces: 0
Accessible Car Park Equipment: Yes
Cctv: NoWebsite
https://www.nationalrail.co.uk/
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Bicycle Facilities
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Spaces10
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ShelteredYes
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Cctv
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Location
Cycle parking is in two locations at Helsby station.
3 Sheffield stands providing parking for up to six bicycles are located under a shelter on Platform 1. Two Sheffield stands providing parking for up to four bicycles are located on Platform 2
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Annotation
4 hoops
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TypeStands
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Accessibility
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Helpline
03333 211202
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 08:00 to 20:00
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Staff Help Available
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Induction Loop
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Accessible Ticket Machines
The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.
Ticket machine is on Chester-bound platform.
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Ramp For Train Access
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Accessible Taxis
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Nearest stations with more facilitiesChester
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Accessible toilets
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Step Free Access
Category B3.
Step free access to the platform from the car park. Platforms 2, 3 and 4 are only accessible via the footbridge.
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Ticket Gates
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Impaired Mobility Set Down
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Station Message
Barrow Crossing is no longer available for wheelchair users and passengers with reduced mobility, resulting in limited access o the whole station.
Passengers with reduced mobility and wheelchair users, travelling up from Cornwall and up to London/North who are alighting at Bodmin Parkway should contact the assisted travel team on 0800 197 1329.
Passengers with reduced mobility and wheelchair users, starting their travel at Bodmin Parkway and travelling toward London/North should contact the assisted travel team on 0800 197 1329.
All passengers travelling down from London/North and towards Cornwall are unaffected.
Bodmin Parkway facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
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Smartcard Comments
Smartcard Accepted
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Penalty FaresPenalty fares apply for GW
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Facilities
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Car Park
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Seated Area
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Waiting Room
Linked to ticket office hours to platform 1
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Station Buffet
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Toilets
The toilets are located on Platform 1. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.
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Accessible toilets
The radar key is available from station staff.
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Baby Change
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Telephones
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Wi Fi
Connect to "GWR Free Station WiFi"
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Rail replacement locations
Bus stops in Station car park
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CCTV
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Toilets
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Available
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Location
The toilets are located on Platform 1. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.
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Accessible toilets
The radar key is available from station staff.
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Wifi
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Annotation
Connect to "GWR Free Station WiFi"
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Available
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Annotation
Whether you"Щve lost something on one of our trains or at a station, we"Щll do our best to find it for you. Once we"Щve got your details, we"Щll start looking. Although it can take up to a week for things to reach us. Register your lost item here
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Contact Detailshttps://www.nationalrail.co.uk/
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Information Available From StaffYes - from help point
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
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Ticket gates
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Parking
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Contact Details
Url: http://www.apcoa.co.uk0345 165 2030PL30 4BB -
Operator NameAPCOA Parking (UK) Limited
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NameStation Car Park
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Spaces95
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ChargesDaily: £5.00
Weekly: £25.00
Monthly: £53.00
Three Monthly: £176.00
Annual: £600.00
Saturday: £3.50
Sunday: £3.50 -
Number Accessible Spaces5
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Accessible Car Park Equipment
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Accessible Car Park Equipment Note
Accessible ticket machine available at the park park.
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Cctv
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Bicycle Facilities
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Spaces16
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ShelteredNo
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Cctv
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Location
Car Park
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Annotation
Please note cycles can be carried on our trains free of charge restriction apply, pick up Cycling by Train leaflet at your local station.
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TypeStands
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Accessibility
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Helpline
08001 971 329 or 18001 0800 197 1329 (Textphone)
https://www.nationalrail.co.uk/ -
Staff Help Available
Meeting point: Ticket Office.
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Staff help available opening hoursMon-Sat 06:00 to 22:00
Sun 09:00 to 22:30 -
Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
Low level counter available.
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Ramp For Train Access
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Accessible Taxis
Accessible taxis are available
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Accessible Public Telephones
Public telephones are not accessible
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Accessible toilets
The radar key is available from station staff.
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Step Free Access
Step-free category B3 station - "œSome step-free access, may be in one direction only." Step free access available to Penzance bound platform, however access to the Plymouth bound platform is only via a footbridge.
Passenger Assist - Refer to station message.
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Ticket Gates
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Impaired Mobility Set Down
Set- Down / Pick up Points are available at the station entrance
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Wheelchairs Available
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