Trains from Grosmont Train Station
to West Croydon
Book your tickets
Grosmont Train Station facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard Topup
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Smartcard Validator
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car Park
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Seated Area
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Waiting Room
There are no waiting rooms provided at the station. Shelter provided on the one and only platform
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Station Buffet
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Toilets
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locations
Pick up / drop off in Front Street, close to the level crossing, adjacent to the Co-operative store for Middlesbrough, adjacent to the station car park entrance towards
Whitby.
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CCTV
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Toilets
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Accessible toilets
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Staffing and customer services
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Staffing Levelunstaffed
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Passenger Information SystemsDepartureScreens
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Customer Help Points
none
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Ticket gates
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Parking
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Contact Details
NYMR run the car park at the station at Grosmont.
There is free car parking in and around the station area but the car park adjacent to the station is run by NYMR and they charge for it - see http://www.nymr.co.uk/information/frequently-asked-questions/
Email Address: [email protected]
Url: https://www.nationalrail.co.uk/0333 222 0125 -
Operator NameNorthern
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NameStation Car Park
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Spaces88
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Number Accessible Spaces0
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces0
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ShelteredNo
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Cctv
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TypeCompounds
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
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Induction Loop
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Accessible Ticket Machines
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Ramp For Train Access
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Nearest stations with more facilitiesSleights
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Accessible toilets
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Step Free Access
- Category A Station
- Station is unstaffed
However no access problems for disabled or wheelchair users as the access to the single platform is step free. Step free access from the car park to the station entrance
To find our more about travelling around this station, please see the 360 map click here
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Ticket Gates
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Impaired Mobility Set Down
Step free access from the car park to the station entrance
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Wheelchairs Available
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Station Message
Un-booked assistance? No problem.
This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station
West Croydon facilities
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Ticket office
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Ticket Office
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
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Oystercard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Issued
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Smartcard Validator
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TravelcardZone 5
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Penalty FaresPenalty fares apply for LO
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Facilities
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Car Park
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Seated Area
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Station Buffet
Coffee shop
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Toilets
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Post Box
Post Office located nearby
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Tourist Information
Croydon Visitor Centre is alongside East Croydon station (10 minutes walk or Tramlink)
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Atm Machine
Located on concourse Located by the ticket office
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Shops
News agent High street shops
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Rail replacement locations
Bus Stop B5 in Station Road
Due to ongoing works, the stops for Rail Replacement bus services at West Croydon bus station are subject to regular change. Please check with local staff if intending to use this service.
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CCTV
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Toilets
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Accessible toilets
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Wifi
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Annotation
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Available
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Staffing and customer services
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Staffing LevelPart time
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Lost property
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Contact Detailshttps://www.nationalrail.co.uk/
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Available
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Information Available From StaffYes - from help point
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Information Services Open
Customer service staff are available from start until end of service, 7 days a week
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
Help points on platforms 3 and 4. Customer assistance office on platform 1.
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Ticket gates
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Bicycle Facilities
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Spaces12
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ShelteredYes
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Cctv
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Location
Platform 4
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TypeStands
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Accessibility
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Helpline
0343 222 1234
https://www.nationalrail.co.uk/ -
Staff Help Available
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Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Accessible Taxis
If required Taxis from this station can be arranged through www.addisonlee.com or www.gett.com
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Accessible toilets
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Step Free Access
B2 station category. Step free access available for platform 1 and 3 using the London Road car park entrance . This side gate is kept locked but has help buttons to request use.
Step-free access via separate entrance to platform 4 (to Sutton).
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Ticket Gates
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Impaired Mobility Set Down
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