Trains from Frodsham
to Chafford Hundred Lakeside
Book your tickets
Frodsham facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard Validator
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Penalty FaresPenalty fares apply for AW
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Facilities
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Car Park
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Seated Area
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Waiting Room
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Station Buffet
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Toilets
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locations
The rail replacement bus stop is a local bus stop on Main Road near the Bears Paw pub.
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CCTV
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Toilets
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Accessible toilets
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Staffing and customer services
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Staffing Levelunstaffed
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/03333 211 202 -
Available
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Operator Name
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Information Available From StaffYes - from help point
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Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help Points
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Ticket gates
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Parking
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Car Park 1
Notes
Operator Name: Transport for Wales
Name: Station Car Park
Spaces: 23
Free: Yes
Number Accessible Spaces: 0
Accessible Car Park Equipment: Yes
Cctv: NoWebsite
https://www.nationalrail.co.uk/Opening Times
Mon-Sun 24h -
Car Park 2
Notes
Operator Name: Local authority
Spaces: 86
Number Accessible Spaces: 5
Accessible Car Park Equipment: Yes
Cctv: NoWebsite
https://frodsham.gov.uk/contact-us/Opening Times
Mon-Fri 24h -
Car Park 3
Notes
Free: Yes
Number Accessible Spaces: 0
Accessible Car Park Equipment: Yes
Cctv: NoWebsite
https://www.nationalrail.co.uk/
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Bicycle Facilities
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Spaces28
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ShelteredYes
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Cctv
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Location
Cycle parking at Frodsham station is provided in two locations. 9 Sheffield stands providing parking for up to eighteen bicycles are sited on westbound Platform 1. Adjacent to the entrance to eastbound Platform 2, there is a shelter with 5 Sheffield stands providing parking for up to ten bicycles.
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Accessibility
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Helpline
03333 211202
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 08:00 to 20:00
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Staff Help Available
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Induction Loop
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Accessible Ticket Machines
These ticket machines do not accept cash. Payment is by major debit and credit cards only.
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Ramp For Train Access
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Accessible Taxis
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Nearest stations with more facilitiesChester
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Accessible toilets
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Step Free Access
Platform 1 (to Chester) is accessible via a ramp from the Council Car Park.
Platform 2 (to Manchester) is accessible from car park.
A footbridge with steps connects both platforms.
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Ticket Gates
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Impaired Mobility Set Down
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Chafford Hundred Lakeside facilities
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Ticket office
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Ticket Office
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
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Oystercard Topup
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Oyster Comments
Oyster top-up is only available from the self-service ticket machines
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Smartcard Issued
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Smartcard Topup
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Smartcard Validator
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Smartcard Comments
For additional details on 'c2c Smart' please visit http://www.c2c-online.co.uk/smartcard or pick up a leaflet at the station.
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Penalty FaresPenalty fares apply for CC
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Facilities
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Car Park
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Seated Area
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Waiting Room
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Station Buffet
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Toilets
The toilets are located in the Booking Hall.
The National key toilets are located in the Booking Hall; these toilets are operated by a RADAR key.
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Accessible toilets
Booking hall. This can be accessed using a radar key.
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Baby Change
Female toilets,Male toilets
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Telephones
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Wi Fi
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Post Box
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Atm Machine
Tesco Express outside the station
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Shops
Lakeside Shopping Centre.
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Rail replacement locations
Bus stops outside station entrance.
Ticket acceptance may be arranged on TfL Bus 370 to South Ockendon and Upminster, this service operates from Lakeside Shopping Centre Bus Station.
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CCTV
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Toilets
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Available
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Location
The toilets are located in the Booking Hall.
The National key toilets are located in the Booking Hall; these toilets are operated by a RADAR key.
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Accessible toilets
Booking hall. This can be accessed using a radar key.
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Wifi
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Annotation
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Available
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Staffing and customer services
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Staffing LevelPart time
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Lost property
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Contact Details
Url: https://www.c2c-online.co.uk/help-feedback/lost-property/03457 44 44 22 -
Open
Closed Christmas Day and Boxing Day
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Operator NameOperated by c2c
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Information Available From StaffYes - from ticket office
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
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Ticket gates
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Parking
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Contact Details
Please note that the Off Peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday. Saturday and Sunday rates apply to Bank Holidays
Email Address: [email protected]
Url: http://www.ncp.co.uk0845 050 70 80 -
Operator NameNational Car Parks Ltd
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NameStation Car Park
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Spaces138
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ChargesPer Hour: £1.00
Daily: £7.70
Weekly: £32.00
Monthly: £124.00
Three Monthly: £359.00
Annual: £1,240.00
Saturday: £3.20
Sunday: £3.20
Note:Please note that the off peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday and on Bank Holidays
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Number Accessible Spaces4
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Accessible Car Park Equipment
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Accessible Car Park Equipment Note
Access to car park payment facilities is not required for wheelchair users as parking is free for disabled users in designated parking spaces
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Cctv
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Bicycle Facilities
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Spaces52
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ShelteredYes
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Cctv
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Location
Outside station entrance (stands), by car park entrance (secure)
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Annotation
Stands are owned and maintained by council
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TypeCompounds
Stands
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Accessibility
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Helpline
03457 44 44 22
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hoursMon-Fri 05:45 to 22:00
Sat 06:45 to 21:30
Sun 07:15 to 16:30 -
Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
Customer Service Staff
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Ramp For Train Access
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Accessible Taxis
Operated by local companies. Pre-booking advised
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Accessible toilets
Booking hall. This can be accessed using a radar key.
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Step Free Access
Step free access is available from street level to the platform. Lifts/subways also connect the station to Intu Lakeside shopping centre
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Ticket Gates
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Impaired Mobility Set Down
Outside station entrance
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