Trains from Euxton Balshaw Lane
to Ryde Pier Head
Book your tickets
Euxton Balshaw Lane facilities
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Ticket office
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Ticket Office
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Ticket Machine
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Smartcard Issued
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Smartcard Topup
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Smartcard Validator
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car Park
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Seated Area
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Waiting Room
waiting shelter on each platform
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Station Buffet
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Toilets
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locations
Pick Up / Drop Off in the station car park..
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CCTV
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Toilets
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Accessible toilets
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Staffing and customer services
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Staffing Levelunstaffed
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Passenger Information SystemsDepartureScreens
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Customer Help Points
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Ticket gates
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Parking
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Contact Details0800 200 6060
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Operator NameNorthern
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NameStation Car Park
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Spaces41
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ChargesDaily: £1.50
Note:Up to 2 hours - no return (only available between 0800 - 1559) £0.50
Resident Permit (overnight) Only valid after 1600 - 0759 - £0.50
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Number Accessible Spaces0
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces8
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ShelteredNo
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Cctv
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Location
Station front
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TypeStands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
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Induction Loop
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Accessible Ticket Machines
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Ramp For Train Access
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Accessible toilets
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Step Free Access
- Category B Station
- Scooter Friendly Station
Step free access onto both platforms: Direct from station front onto Preston platform and via long ramp with several rest landings, or by 26 steps, from Balshaw Lane road overbridge onto Wigan/Liverpool platform.
There is also a stepped ramp from Balshaw Lane road overbridge to the Preston platform with 22 steps each with a height of 10cm at least 135cm apart.
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Ticket Gates
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Impaired Mobility Set Down
A set down area is provided at the station front for general use.
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Ryde Pier Head facilities
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Ticket office
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Ticket Office
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Ticket Machine
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Smartcard Issued
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Smartcard Validator
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Penalty FaresPenalty fares apply for IL
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Facilities
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Car Park
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Seated Area
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Waiting Room
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Station Buffet
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Toilets
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locations
During planned engineering work and unplanned disruption, rail replacement buses will run from outside the Wightlink ticket office door.
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CCTV
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Toilets
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Available
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Accessible toilets
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Wifi
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Annotation
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Available
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Staffing and customer services
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Staffing Levelunstaffed
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Lost property
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Contact Detailshttps://www.nationalrail.co.uk/
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Available
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Information Available From StaffYes - from help point
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Customer Help Points
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Ticket gates
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Parking
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Contact Details
Car Park operated by Wightlink Ltd
Url: https://www.nationalrail.co.uk/ -
Spaces0
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Number Accessible Spaces0
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces48
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ShelteredYes
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Cctv
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Location
Platform. Ferry Terminal Covered. Operated by WightLink Ltd
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Annotation
Facility operated by Wightlink Ltd
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TypeRacks
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Accessibility
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Helpline
Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train. You can use our 24 hour Assisted Boarding Points service via WhatsApp or Telephone: 0800 528 6599. More information here: here
Only boarding/alighting assistance is available from the guard. If more help is required through the station, please contact our Assisted Travel team on 0800 528 2100.
Meeting point for assistance - Assisted Boarding Point on platforms.
A ramp to board the train is available at all times, both for pre-booked and Turn Up and Go assistance.
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Staff Help Available
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Induction Loop
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Accessible Ticket Machines
no
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Ramp For Train Access
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Accessible Taxis
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Accessible toilets
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Step Free Access
Step-free access category A.
Station consists of single platform which has direct level access from ferry terminal. Access to external areas (car parks, etc.) is via ramps (10m long, up to 1:10 gradient).
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Ticket Gates
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Impaired Mobility Set Down
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Wheelchairs Available
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