Trains from Dewsbury
to Benfleet
Book your tickets
Dewsbury facilities
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Ticket office
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Ticket Office
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
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Smartcard Issued
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
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Smartcard Comments
Smartcards are available from the ticket office, and can be topped up there or using the ticket machine.
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Penalty FaresPenalty fares apply for TP
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Facilities
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Car Park
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Seated Area
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Waiting Room
Heated waiting rooms are available on both platforms.
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Station Buffet
Refreshments are available from the West Riding public house.
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Toilets
The toilets are located on platform 2, please use the intercom for access.
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Accessible toilets
There is an accessible Changing Places toilet located on platform 2. Please use the intercom for access.
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Baby Change
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Telephones
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Wi Fi
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Post Box
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Rail replacement locations
Replacement transport will pick up/drop off in front of the station (adjacent to station car park) towards Leeds and on the opposite side of Dewsbury Ring Road towards Huddersfield and Brighouse.
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CCTV
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Toilets
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Available
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Location
The toilets are located on platform 2, please use the intercom for access.
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Accessible toilets
There is an accessible Changing Places toilet located on platform 2. Please use the intercom for access.
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Wifi
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Annotation
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Available
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Staffing and customer services
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Staffing LevelPart time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/347 600 1671 -
Available
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Information Available From StaffYes - from help point
Yes - from ticket office -
Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
Help Points are located on platform 1 and in the Ticket Hall to contact a member of our team in an emergency or for information when the ticket office is closed. When using the Help Point our CCTV will be monitoring your position for the duration of the call.
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Ticket gates
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Parking
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Contact Details
Url: https://www.nationalrail.co.uk/WF13 1HF -
Operator NameLocal Council
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NameStation Car Park
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Spaces80
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Number Accessible Spaces8
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces70
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ShelteredYes
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Cctv
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Location
A secure Cycle Hub storage facility is situated on Platform 2.
Cycle racks are also available on Platform 1.
Information about travelling with your cycle on TransPennine Express trains is available here
Information about travelling with your cycle on Northern trains is available here
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TypeCompounds
Racks
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Accessibility
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Helpline
0800 107 2149
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hoursMon-Sat 06:30 to 19:45
Sun 07:00 to 19:45 -
Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Accessible Taxis
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Nearest stations with more facilitiesHuddersfield
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Accessible toilets
There is an accessible Changing Places toilet located on platform 2. Please use the intercom for access.
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Step Free Access
This station is category B2. Step free access is provided from the station entrance to all platforms. Lifts are used to provide level access to Platform 1 (trains from Manchester towards Leeds). This station is partially staffed. There are train boarding ramps available at this station, and they are also carried on board all TransPennine Express trains.
Please be aware that some platforms at this station have no or only partial tactile paving on the platform edge.
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Ticket Gates
A wide gate is provided for wheelchair users and customers with prams, push chairs and luggage.
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Impaired Mobility Set Down
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Wheelchairs Available
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Station Message
Un-booked assistance? No problem.
This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station.
Benfleet facilities
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Ticket office
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Ticket Office
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
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Oyster Comments
.
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Smartcard Issued
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Smartcard Topup
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Smartcard Validator
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Smartcard Comments
For additional details on 'c2c Smart' please visit http://www.c2c-online.co.uk/smartcard or pick up a leaflet at the station.
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Penalty FaresPenalty fares apply for CC
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Facilities
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Car Park
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Seated Area
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Waiting Room
Platforms 1 & 2
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Station Buffet
Platform 1
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Toilets
The toilets are located on Platforms 1 and 2.
The National key toilets are located on Platform 1; these toilets are operated by a RADAR key.
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Accessible toilets
Platform 1. This can be accessed using a radar key.
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Baby Change
Female toilets
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Telephones
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Wi Fi
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Atm Machine
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Shops
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Rail replacement locations
Bus stops on Ferry Road outside front of station:
- If travelling towards London, Stop E
- If travelling towards Southend, Stop A
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CCTV
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Toilets
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Available
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Location
The toilets are located on Platforms 1 and 2.
The National key toilets are located on Platform 1; these toilets are operated by a RADAR key.
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Accessible toilets
Platform 1. This can be accessed using a radar key.
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Wifi
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Annotation
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Available
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Contact Details
Url: https://www.c2c-online.co.uk/help-feedback/lost-property/03457 44 44 22 -
Operator NameOperated by c2c
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Information Available From StaffYes - from ticket office
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Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help Points
On platforms, accessible via electronic gates from street level
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Ticket gates
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Parking
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Car Park 1
Notes
Daily and Weekly Tickets can be purchased at the Rail Ticket Machines.
Please note that the off peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday and on Bank Holidays
Operator Name: National Car Parks Ltd
Name: Station Car Park
Spaces: 125
Number Accessible Spaces: 3
Accessible Car Park Equipment: No
Accessible Car Park Equipment Note:Access to car park payment facilities is not required for wheelchair users as parking is free for disabled users in designated parking spaces
Cctv: YesWebsite
https://www.ncp.co.uk/find-a-car-park/car-parks/benfleet-station-c2c/Opening Times
Mon-Sun 24hCharges
Per Hour: £1.00
Daily: £6.40
Weekly: £32.00
Monthly: £131.00
Three Monthly: £379.00
Annual: £1,314.00
Saturday: £3.60
Sunday: £3.60
Note:Daily and Weekly Tickets can be purchased at the Rail Ticket Machines.
Please note that the off peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday and on Bank Holidays
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Car Park 2
Notes
Daily and Weekly Tickets can be purchased at the Rail Ticket Machines.
Please note that the off peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday and on Bank Holidays
Operator Name: National Car Parks Ltd
Name: Benfleet Station Car Park ( Premier Reserved Parking)
Number Accessible Spaces: 0
Accessible Car Park Equipment: No
Cctv: YesWebsite
https://www.ncp.co.uk/find-a-car-park/car-parks/benfleet-station-c2c/Opening Times
Mon-Sun 24hCharges
Annual: £1,675.00
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Bicycle Facilities
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Spaces67
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ShelteredYes
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Cctv
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Location
Outside station entrance
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Annotation
Some stands available on adjacent council land. For information regarding the dedicated cycle shed, please enquire at the ticket office.
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TypeCompounds
Stands
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Accessibility
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Helpline
03457 44 44 22
https://www.nationalrail.co.uk/ -
Staff Help Available
Please call 03457 44 44 22
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Staff help available opening hoursMon-Fri 06:00 to 21:00
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Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
Customer Service Staff
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Ramp For Train Access
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Accessible Taxis
Operated by local companies. Pre-booking advised
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Accessible toilets
Platform 1. This can be accessed using a radar key.
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Step Free Access
There are no lifts at the station, but step free access is available to both platforms from street level via electronic gates
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Ticket Gates
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Impaired Mobility Set Down
Outside station entrance
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