Trains from Cleethorpes
to Portsmouth & Southsea
Book your tickets
Cleethorpes facilities
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Ticket office
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Ticket Office
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
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Smartcard Issued
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
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Smartcard Comments
Smartcards are available from the ticket office, and can be topped up there or using the ticket machine.
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Penalty FaresPenalty fares apply for TP
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Facilities
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Car Park
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Seated Area
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Waiting Room
There is no waiting room, however waiting shelters are available on the platforms which are available 24 hours a day.
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Station Buffet
Refreshments are available from the No 2 Pub.
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Toilets
The toilets are located on the station concourse.
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Accessible toilets
The accessible toilets are located on the Station Concourse; these toilets are operated by a radar key.
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Baby Change
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Telephones
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Wi Fi
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Post Box
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Rail replacement locations
TransPennine Express replacement buses will depart from the station car park.
Northern replacement buses pick up / drop off at the entrance to the station car park.
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CCTV
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Toilets
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Available
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Location
The toilets are located on the station concourse.
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Accessible toilets
The accessible toilets are located on the Station Concourse; these toilets are operated by a radar key.
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Wifi
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Annotation
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Available
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/346 600 1671 -
Available
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Information Available From StaffYes - from help point
Yes - from ticket office -
Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
Help Points are available on all platforms and the station concourse to contact a member of our team in emergencies or for information when the ticket office is closed. When using the Help Point our CCTV will be monitoring your position for the duration of the call.
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Ticket gates
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Parking
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Contact Details
Url: https://www.nationalrail.co.uk/01895 262 122 -
Operator NameTransPennine Express
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NameStation Car Park
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Spaces30
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ChargesDaily: £4.20
Weekly: £19.00
Monthly: £62.00
Three Monthly: £163.00
Annual: £485.00
Saturday: £4.20
Sunday: £4.20 -
Number Accessible Spaces2
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Accessible Spaces Note
Parking is free for registered disabled customers parking in disabled spaces displaying a valid Blue Badge Permit. Blue Badge holders must also register their permit at bit.ly/tpebluebadge in order to obtain free parking.
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Accessible Car Park Equipment
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Accessible Car Park Equipment Note
Customers can purchase their car parking tickets via the APCOA Connect app or website.
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Cctv
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Bicycle Facilities
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Spaces18
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ShelteredNo
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Cctv
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Location
Within car park, within station, on station concourse
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TypeStands
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Accessibility
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Helpline
0800 107 2149
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hoursMon-Sat 05:00 to 22:00
Sun 08:00 to 22:00 -
Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Accessible Taxis
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Accessible toilets
The accessible toilets are located on the Station Concourse; these toilets are operated by a radar key.
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Step Free Access
This station is category A. Level access is provided from the station entrance to all platforms. This station is partially staffed. There are train boarding ramps available at this station, and they are also carried on board all TransPennine Express trains.
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Ticket Gates
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Impaired Mobility Set Down
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Wheelchairs Available
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Station Message
The lift information for this station cannot be validated. If you require lift information please call the National Rail Contact Centre on 03457 484950
Portsmouth & Southsea facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
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Smartcard Comments
Portsmouth & Southsea ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.
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Penalty FaresPenalty fares apply for SW
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Facilities
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Car Park
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Seated Area
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Waiting Room
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Station Buffet
Costa Coffee outside of station.
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Toilets
The toilets are located in the Lower Concourse, next to the gateline. The National key toilets are located in the Lower Concourse; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: [email protected].
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Atm Machine
Located on concourse
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Shops
Hairdresser
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Rail replacement locations
Station Street bus stop at side of Railway Station near Matalan car park.
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CCTV
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Toilets
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Available
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Location
The toilets are located in the Lower Concourse, next to the gateline. The National key toilets are located in the Lower Concourse; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: [email protected].
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Accessible toilets
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Wifi
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Annotation
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Available
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Contact Detailshttps://www.southwesternrailway.com/contact-and-help/lost-property
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Open
Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Portsmouth and Southsea.
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Information Available From StaffYes - from help point
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Customer Help Points
Help points are available on all platforms
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Ticket gates
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Parking
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NamePortsmouth & Southsea Car Park
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Spaces26
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ChargesOff-peak: £5.00
Per Hour: £1.50
Daily: £6.10
Weekly: £243.00
Monthly: £86.10
Three Monthly: £258.30
Annual: £861.00
Saturday: £5.00
Sunday: £3.00
Note:Ring Go Code 2051.
Hourly rate available from 1200 from Ring Go O N L Y
Bank Holiday £3.00.
Off- Peak from 1200 Monday to Friday. Weekend ticket available from 0001 Friday until 0359 Tuesday £9.00.
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Number Accessible Spaces2
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Accessible Spaces Note
Parking is chargeable for all vehicles.
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces114
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ShelteredYes
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Cctv
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Location
Concourse and car park
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TypeStands
Racks
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Accessibility
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Helpline
0800 5282100
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hoursMon-Sun 24h
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Induction Loop
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Accessible Ticket Machines
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Accessible Taxis
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Accessible toilets
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Step Free Access
Step-free category A Station - This station has step-free access to all platforms.
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Ticket Gates
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Impaired Mobility Set Down
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Wheelchairs Available
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