Trains from Chesterfield
to Hockley
Book your tickets
Chesterfield facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
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Smartcard Comments
Collect and top your Smartcard at this location
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Penalty FaresPenalty fares apply for EM
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Facilities
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Car Park
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Seated Area
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Waiting Room
There is a heated waiting room, along with sheltered platform waiting areas with accessible seating.
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Trolleys
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Station Buffet
Cafe and Vending Machine
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Toilets
The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key. The radar key is available from the Duty Manager located on Platform 1.
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Atm Machine
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Rail replacement locations
Coaches leave from the front of the station
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CCTV
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Toilets
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Available
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Location
The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key. The radar key is available from the Duty Manager located on Platform 1.
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Accessible toilets
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/03457 125678 -
Available
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Operator NameEMR lost property office is located at Nottingham. We will try to contact the owner if they can be identified, the item will be kept for 3 months (unless it is perishable) and a record is kept.
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Information Available From StaffYes - from information point
Yes - from ticket office -
Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
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Ticket gates
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Parking
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Contact Details
This station has Secure Stations Accreditation.
Url: https://www.nationalrail.co.uk/03457 125 678 -
Operator NameEast Midlands Railway
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NameStation Car Park
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Spaces425
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ChargesDaily: £12.00
Weekly: £36.00
Monthly: £120.00
Three Monthly: £324.00
Six Monthly: £648.00
Annual: £1,150.00
Saturday: £5.00
Sunday: £5.00
Note:This station has Secure Stations Accreditation.
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Number Accessible Spaces20
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces80
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ShelteredYes
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Cctv
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Location
Station front, platform 1
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TypeStands
Racks
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Accessibility
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Helpline
08000 11 33 23
https://www.nationalrail.co.uk/ -
Staff Help Available
05.00 - 01.15 Monday to Friday
05.00 - 00.20 Saturday and Sunday
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Staff help available opening hoursMon-Sun 24h
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Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Accessible Taxis
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Accessible toilets
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Step Free Access
Category A. This station has step free access. There is a subway and lift to platforms. This station has tactile paving at the edge of all platforms, also at the foot and top of each stairwell.
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Ticket Gates
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Impaired Mobility Set Down
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Wheelchairs Available
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Hockley facilities
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Ticket office
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Ticket Office
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
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Smartcard Issued
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
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Smartcard Comments
Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart
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Penalty FaresPenalty fares apply for LE
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Facilities
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Car Park
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Seated Area
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Waiting Room
Heated waiting rooms on both platforms
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Station Buffet
Coffee stand, limited opening hours
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Toilets
The toilets including accessible (radar key) toilets are on platform 1
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Atm Machine
Located outside the station
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Rail replacement locations
Replacement transport stops are away from the Station, Located on Spa Road.
Customers wishing to travel to Shenfield/London should use the Public bus stop located opposite CO-OP Funeral care.
Customers wishing to travel towards Southend Victoria & Southend Airport should use the bus stop located next to CO-OP Funeral Care.
Directional Signage is provided at the station entrance and at both Public Bus Stops.
Check before travel.
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CCTV
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Toilets
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Available
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Location
The toilets including accessible (radar key) toilets are on platform 1
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Accessible toilets
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Wifi
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Annotation
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Available
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Staffing and customer services
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Staffing LevelPart time
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Lost property
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Contact Detailshttps://www.greateranglia.co.uk/lost-property
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Information Available From StaffYes - from help point
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
Help point avaiable on platform 1.
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Ticket gates
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Parking
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Contact DetailsEmail Address: [email protected]
Url: http://www.ncp.co.uk -
Operator NameNational Car Parks Ltd
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NameStation Car Park
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Spaces147
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ChargesOff-peak: £5.80
Per Hour: £1.00
Daily: £8.40
Weekly: £35.00
Monthly: £150.00
Three Monthly: £430.00
Annual: £1,505.00
Saturday: £4.20
Sunday: £4.20 -
Number Accessible Spaces8
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces80
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ShelteredYes
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Cctv
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Location
Within car park
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TypeRacks
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Accessibility
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Helpline
0800 028 28 78
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 08:00 to 20:00
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Staff Help Available
Most services are operated as driver only meaning there are no other staff onboard. Customers requiring assistance who haven't booked are advised to speak to a member of staff at the ticket office when it's open or use the ticket vending machine help button outside of that time. Please be aware that it may take longer to arrange your assistance if you do not book. Mobile assistance teams also operate within the area and can be available to assist with boarding and alighting for booked assists between the hours of 06:00 - 21:00. Outside of this time alternative transport will be supplied.
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Staff help available opening hoursMon-Fri 06:00 to 19:30
Sat 06:00 to 19:40
Sun 08:10 to 15:40 -
Induction Loop
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Accessible Ticket Machines
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Ramp For Train Access
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Accessible Taxis
Details of nearest taxis are shown on station information poster
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Accessible toilets
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Step Free Access
This station has step free access to both platforms but not between platforms (footbridge only). Step free access to the Shenfield / London bound side is the same side as the ticket office. The Southend bound platform is accessed from Plumberow Avenue approximately 500 metres away.
This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the ticket office.
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Ticket Gates
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Impaired Mobility Set Down
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